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Customer Service Books
List of Customer Service under the category Marketing & Sales from Business Books books.
Books: Page 11 (251 - 275 of 591)
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How to Get to the Top: Business Lessons Learned at the Dinner Table
Author: Jeffrey J. Fox
ISBN-13: 9781401303303, ISBN-10: 1401303307
Publisher: Hyperion
Date: May 2007 -
Golden Apple: How to Grow Opportunity and Harvest Success (1ST)
Author: Kathy Aaronson
ISBN-13: 9780471777823, ISBN-10: 047177782X
Publisher: Wiley, John & Sons, Incorporated
Date: May 2006 -
The Call Center Dictionary (REVISED)
Author: Madeline Bodin
ISBN-13: 9781578200955, ISBN-10: 1578200954
Publisher: Elsevier Science
Date: February 2002 -
Connecting with Your Customers (First Trade Paper Edition)
Author: Harvard Business School Press
ISBN-13: 9781422103234, ISBN-10: 1422103234
Publisher: Harvard Business Press
Date: November 2006 -
No-Nonsense Marketing: 101 Practical Ways to Win and Keep Customers
Author: Victor H. Prushan
ISBN-13: 9780471157076, ISBN-10: 0471157074
Publisher: Wiley, John & Sons, Incorporated
Date: April 1997 -
At America's Service
Author: Karl Albrecht
ISBN-13: 9780446393164, ISBN-10: 0446393169
Publisher: Hachette Book Group
Date: January 1992 -
Organizational Behavior: Improving Performance and Commitment in the Workplace (1st Edition)
Author: Jason A. Colquitt
ISBN-13: 9780073530086, ISBN-10: 0073530085
Publisher: McGraw-Hill Companies, The
Date: January 2008 -
The Winner's Attitude
Author: Jeff Gee
ISBN-13: 9780071467643, ISBN-10: 0071467645
Publisher: McGraw-Hill Companies, The
Date: February 2006 -
What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave
Author: Scott McKain
ISBN-13: 9780785288367, ISBN-10: 0785288368
Publisher: Nelson, Thomas, Inc.
Date: October 2006 -
Best Practices: Building Your Business with Customer-Focused Solutions
Author: Robert Hiebeler
ISBN-13: 9780684848044, ISBN-10: 068484804X
Publisher: Simon & Schuster Adult Publishing Group
Date: May 2000 -
Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences (Revised)
Author: Rick Barrera
ISBN-13: 9781591842682, ISBN-10: 1591842689
Publisher: Penguin Group (USA)
Date: April 2009 -
The Next Evolution of Marketing: Connect with Your Customers by Marketing with Meaning (Unabridged, 8 CDs, 10 hrs.)
Author: Bob Gilbreath
ISBN-13: 9781441816818, ISBN-10: 144181681X
Publisher: Brilliance Audio
Date: October 2009 -
Loyalty Myths: Hyped Strategies That Will Put You Out of Business and Proven Tactics That Really Work
Author: Timothy L. Keiningham
ISBN-13: 9780471743156, ISBN-10: 0471743151
Publisher: Wiley, John & Sons, Incorporated
Date: September 2005 -
Preventing Shoplifting Without Being Sued: Practical Advice for Retail Executives
Author: Michael Craig Budden
ISBN-13: 9781567201192, ISBN-10: 1567201199
Publisher: ABC-Clio, LLC
Date: January 1999 -
Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service
Author: Chip R Bell
ISBN-13: 9781598694680, ISBN-10: 1598694685
Publisher: Adams Media Corporation
Date: October 2007 -
Simple Truth
Author: Alex Brennan-Martin
ISBN-13: 9781931721363, ISBN-10: 193172136X
Publisher: Bright Sky Press
Date: January 2004 -
Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
Author: Sara Laughlin
ISBN-13: 9780838909522, ISBN-10: 0838909523
Publisher: American Library Association
Date: March 2008 -
Customer-Centered Telecommunications Services Marketing (1st Edition)
Author: Karen Strouse
ISBN-13: 9781580538541, ISBN-10: 1580538541
Publisher: Artech House, Incorporated
Date: August 2004 -
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal (1 ED)
Author: Jill Griffin
ISBN-13: 9780787946678, ISBN-10: 0787946672
Publisher: Wiley, John & Sons, Incorporated
Date: February 2001 -
Design and Management Service Processes: Keeping Customers for Life (1st Edition)
Author: Rohit Ramaswamy
ISBN-13: 9780201633832, ISBN-10: 0201633833
Publisher: Prentice Hall
Date: May 1996 -
Buying Styles: Simple Lessons in Selling the Way Your Customers Buys
Author: Michael Wilkinson
ISBN-13: 9780814415276, ISBN-10: 081441527X
Publisher: AMACOM
Date: July 2009 -
Logistics And Fulfillment For E-Business
Author: Janice Reynolds
ISBN-13: 9781578200740, ISBN-10: 1578200741
Publisher: Elsevier Science
Date: April 2001 -
From Products to Services: Insights and Experience from Companies Which Have Embraced the Service Economy
Author: Laurie Young
ISBN-13: 9780470026687, ISBN-10: 0470026685
Publisher: Wiley, John & Sons, Incorporated
Date: June 2008 -
Engage Your Brand
Author: Lee Mikles
ISBN-13: 9780557377992, ISBN-10: 0557377994
Publisher: Lulu.com
Date: April 2010 -
1,001 Ways to Keep Customers Coming Back: Wow Ideas That Make Customers Happy and Increase Your Bottom Line
Author: Theodore B. Kinni
ISBN-13: 9780761520290, ISBN-10: 0761520295
Publisher: Crown Publishing Group
Date: October 1999