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Customer Service Books
List of Customer Service under the category Marketing & Sales from Business Books books.
Books: Page 14 (326 - 350 of 591)
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The Call Center Handbook, 5e (Subsequent)
Author: Keith Dawson
ISBN-13: 9781578203055, ISBN-10: 1578203058
Publisher: Elsevier Science
Date: November 2003 -
Why Customers Come Back: How to Create Lasting Customer Loyalty
Author: Manzie R. Lawfer
ISBN-13: 9781564146953, ISBN-10: 1564146952
Publisher: Career Press, Incorporated
Date: December 2003 -
We: The Ideal Customer Relationship
Author: Steve Yastrow
ISBN-13: 9781590791219, ISBN-10: 1590791215
Publisher: Select Books, Incorporated
Date: October 2007 -
Monkey Business: 7 Laws of the Jungle for Becoming the Best of the Bunch
Author: Sandy Wight
ISBN-13: 9781423601456, ISBN-10: 1423601459
Publisher: Smith, Gibbs Publisher
Date: January 2007 -
Do It Wrong Quickly, How the Web Changes the Old Marketing Rules
Author: Mike Moran
ISBN-13: 9780132255967, ISBN-10: 0132255960
Publisher: IBM Press
Date: September 2007 -
50 Powerful Ideas You Can Use to Keep Your Customers
Author: Paul R. Timm
ISBN-13: 9781564145994, ISBN-10: 1564145999
Publisher: Career Press, Incorporated
Date: January 2002 -
Revolutionize Your Customer Experience (1st Edition)
Author: Colin Shaw
ISBN-13: 9781403936035, ISBN-10: 140393603X
Publisher: Palgrave Macmillan
Date: November 2004 -
WOWABILITY - HOW TO ACHIEVE IT AND WHY IT MATTERS
Author: Imran Syed
ISBN-13: 9780470822890, ISBN-10: 0470822899
Publisher: Wiley, John & Sons, Incorporated
Date: June 2008 -
Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty
Author: Dan Stiff
ISBN-13: 9780071470421, ISBN-10: 0071470425
Publisher: McGraw-Hill Companies, The
Date: May 2006 -
Construction Stakeholder Management
Author: Ezekiel Chinyio
ISBN-13: 9781405180986, ISBN-10: 1405180986
Publisher: Wiley, John & Sons, Incorporated
Date: January 2010 -
Customer Service : Serve Us America (1st Edition)
Author: Steven A. Eggland
ISBN-13: 9780135275085, ISBN-10: 0135275083
Publisher: Prentice Hall
Date: October 2001 -
There's No Business That's Not Show Business: Marketing in an Experience Culture
Author: Bernd H. Schmitt
ISBN-13: 9780130471192, ISBN-10: 0130471194
Publisher: FT Press
Date: June 2003 -
Call Center Operation (1st Edition)
Author: Duane Sharp
ISBN-13: 9781555582777, ISBN-10: 155558277X
Publisher: Butterworth-Heinemann
Date: April 2003 -
Two Sides to Every Coin...The Customer Isn't Always Right!
Author: Naomi Black
ISBN-13: 9780975361801, ISBN-10: 0975361805
Publisher: DNJ Books
Date: May 2004 -
Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right!
Author: Lior Arussy
ISBN-13: 9780471713920, ISBN-10: 0471713929
Publisher: Wiley, John & Sons, Incorporated
Date: February 2005 -
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
Author: Roland T. Rust
ISBN-13: 9780684864662, ISBN-10: 0684864665
Publisher: Simon & Schuster Adult Publishing Group
Date: June 2000 -
Shoplifters vs. Retailers: The Rights of Both
Author: Charles A. Sennewald
ISBN-13: 9781890035181, ISBN-10: 1890035181
Publisher: New Century Press
Date: January 2000 -
Restaurant Basics: Why Guests Don't Come Back... and What You Can Do about It (1st Edition)
Author: William Marvin
ISBN-13: 9780471551744, ISBN-10: 0471551740
Publisher: Wiley, John & Sons, Incorporated
Date: January 1992 -
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
Author: Rick Barrera
ISBN-13: 9781591840619, ISBN-10: 1591840619
Publisher: Penguin Group (USA) Incorporated
Date: December 2004 -
Best Practices in Customer Service (1ST AMACOM)
Author: Ron Zemke
ISBN-13: 9780814470282, ISBN-10: 0814470289
Publisher: AMACOM
Date: January 1999 -
Supply Chain Management: Processes, Partnerships, Performance (2nd Edition)
Author: Douglas M. Lambert
ISBN-13: 9780975994917, ISBN-10: 0975994913
Publisher: Supply Chain Management Inst.
Date: January 2005 -
Customer Service and the Telephone
Author: Dennis Becker
ISBN-13: 9780786302246, ISBN-10: 0786302240
Publisher: McGraw-Hill Companies, The
Date: May 1994 -
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World (Unabridged)
Author: Pete Blackshaw
ISBN-13: 9781400157310, ISBN-10: 1400157315
Publisher: Tantor Media, Inc.
Date: July 2008 -
Service Quality (1st Edition)
Author: Roland T. Rust
ISBN-13: 9780803949201, ISBN-10: 0803949200
Publisher: SAGE Publications
Date: November 1993 -
Getting Clients and Keeping Clients for Your Service Business: A 30-Day Step-by-Step Plan for Building Your Business
Author: M. D. Weems
ISBN-13: 9781601380449, ISBN-10: 1601380445
Publisher: Atlantic Publishing Company FL
Date: April 2008