Authors: Dennis Becker, Paula B. Becker, Paula Borkum Becker
ISBN-13: 9780786302246, ISBN-10: 0786302240
Format: Paperback
Publisher: McGraw-Hill Companies, The
Date Published: May 1994
Edition: (Non-applicable)
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
For customer service representatives who work primarily on the phone, this book provides exercises and techniques to build speaking skills and develop a positive phone ...
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide