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Quality Control Books
List of Quality Control under the category Management & Leadership from Business Books books.
Books: Page 1 (1 - 25 of 941)
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Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition (2nd Edition)
Author: David Mann
ISBN-13: 9781439811412, ISBN-10: 1439811415
Publisher: Taylor & Francis, Inc.
Date: March 2010 -
The Lean Six SIGMA Pocket ToolBook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality, Speed, and Complexity
Author: Michael L. George
ISBN-13: 9780071441193, ISBN-10: 0071441190
Publisher: McGraw-Hill Companies, The
Date: September 2004 -
Food Inc.: A Participant Guide: How Industrial Food is Making Us Sicker, Fatter, and Poorer-And What You Can Do About It (First Edition, Media tie-in)
Author: Karl B. Weber
ISBN-13: 9781586486945, ISBN-10: 1586486942
Publisher: PublicAffairs
Date: May 2009 -
Five Most Important Questions You Will Ever Ask About Your Organization
Author: Peter F. Drucker
ISBN-13: 9780470227565, ISBN-10: 0470227567
Publisher: Wiley, John & Sons, Incorporated
Date: April 2008 -
What is Lean Six Sigma?
Author: Michael L. George
ISBN-13: 9780071426688, ISBN-10: 007142668X
Publisher: McGraw-Hill Companies, The
Date: October 2003 -
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (1st Edition)
Author: Joseph A. Michelli
ISBN-13: 9780071548335, ISBN-10: 0071548335
Publisher: McGraw-Hill Companies, The
Date: June 2008 -
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
Author: Mike Rother
ISBN-13: 9780071635233, ISBN-10: 0071635238
Publisher: McGraw-Hill Companies, The
Date: August 2009 -
Leading the Lean Enterprise Transformation
Author: George Koenigsaecker
ISBN-13: 9781563273827, ISBN-10: 1563273829
Publisher: Taylor & Francis, Inc.
Date: June 2009 -
The Six Sigma Handbook, Third Edition
Author: Thomas Pyzdek
ISBN-13: 9780071623384, ISBN-10: 0071623388
Publisher: McGraw-Hill Companies, The
Date: September 2009 -
Lean Hospitals: Improving Quality Patient Safety and Employee Satisfaction
Author: Mark Graban
ISBN-13: 9781420083804, ISBN-10: 1420083805
Publisher: Taylor & Francis, Inc.
Date: July 2008 -
Six Sigma For Dummies
Author: Craig Gygi
ISBN-13: 9780764567988, ISBN-10: 0764567985
Publisher: Wiley, John & Sons, Incorporated
Date: February 2005 -
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market (Expanded Edition)
Author: Michael Treacy
ISBN-13: 9780201407198, ISBN-10: 0201407191
Publisher: Basic Books
Date: January 1997 -
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty (Bargain)
Author: Rick Barrera
ISBN-13: 9781615514007, ISBN-10: 1615514007
Publisher: Penguin Group (USA) Incorporated
Date: December 2004 -
The Big Book of Customer Service Training Games
Author: Peggy Carlaw
ISBN-13: 9780070779747, ISBN-10: 0070779740
Publisher: McGraw-Hill Companies, The
Date: September 1998 -
The Ice Cream Maker: An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do
Author: Subir Chowdhury
ISBN-13: 9780385514781, ISBN-10: 0385514786
Publisher: Crown Publishing Group
Date: October 2005 -
Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison (Revised)
Author: Joe Calloway
ISBN-13: 9780470496350, ISBN-10: 0470496355
Publisher: Wiley, John & Sons, Incorporated
Date: August 2009 -
Lean For Dummies (1st Edition)
Author: Natalie J. Sayer
ISBN-13: 9780470099315, ISBN-10: 0470099313
Publisher: Wiley, John & Sons, Incorporated
Date: March 2007 -
Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions (First)
Author: Michael L. George
ISBN-13: 9780071418218, ISBN-10: 0071418210
Publisher: McGraw-Hill Companies, The
Date: June 2003 -
Implementing Six Sigma: Smarter Solutions Using Statistical Methods: Second Edition (2nd Edition)
Author: Forrest W. Breyfogle III
ISBN-13: 9780471265726, ISBN-10: 0471265721
Publisher: Wiley, John & Sons, Incorporated
Date: March 2003 -
Out of the Crisis (1st Edition)
Author: W. Edwards Deming
ISBN-13: 9780262541152, ISBN-10: 0262541157
Publisher: MIT Press
Date: August 2000 -
Liquid Lean: Developing Lean Culture in the Process Industries
Author: Raymond C. Floyd
ISBN-13: 9781420088625, ISBN-10: 1420088629
Publisher: Taylor & Francis, Inc.
Date: March 2010 -
The Solution Selling Fieldbook: Practical Tools, Application Exercises, Templates and Scripts for Effective Sales Execution (Book & CD-ROM)
Author: Keith M. Eades
ISBN-13: 9780071456074, ISBN-10: 0071456074
Publisher: McGraw-Hill Companies, The
Date: June 2005 -
The Complete Idiot's Guide to Lean Six Sigma
Author: Breakthrough Management Group
ISBN-13: 9781592575947, ISBN-10: 1592575943
Publisher: Penguin Group (USA) Incorporated
Date: April 2007 -
Consumer Reports Guide to Childproofing & Safety: Tips to Protect your Baby and Child from Injury at Home and on the Go
Author: Jamie Schaefer-Wilson
ISBN-13: 9781933524177, ISBN-10: 1933524170
Publisher: Consumer Reports Books
Date: May 2008 -
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
Author: Peter S. Pande
ISBN-13: 9780071373142, ISBN-10: 0071373144
Publisher: McGraw-Hill Companies, The
Date: December 2001