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Authors: Coachville.Com
ISBN-13: 9780393704112, ISBN-10: 0393704114
Format: Paperback
Publisher: Norton, W. W. & Company, Inc.
Date Published: August 2003
Edition: 1ST
Coachville.com is the leading coach training school worldwide.
Easy to photocopy or modify to suit your own practice, The Coaching Starter Kit is a complete toolkit of coaching basics and advice that will equip you well as you enter the coaching field.
Alphabetical Listing of Forms | xi | |
Note to the Reader | xv | |
Part 1 | Coaching Practice Design 101 | 1 |
Chapter 1 | What Is Coaching? | 3 |
Coaching Explained | 5 | |
The Coaching Process | 7 | |
Basics of the Coaching Relationship | 9 | |
Coaching Customs | 11 | |
Key Coaching Principles | 13 | |
100 Key Points About Coaching and the Coaching Process | 15 | |
Should You Be a Coach? | 17 | |
7 Benefits of Being a Professional Coach | 19 | |
Chapter 2 | Getting Started | 21 |
Establishing Your Practice | ||
10 Steps to Developing a Successful Coaching Practice | 23 | |
Practice Design | 25 | |
Attracting Clients | ||
Top 5 Questions to Ask a Potential Client | 27 | |
The Importance of Sales Skills | 29 | |
Selling Questions for the Potential Client | 31 | |
A Consultative Approach to Enrolling New Clients | 33 | |
Top 5 Features of the Coaching Service | 35 | |
Top 5 Ways to Convert Your Website Visitors into Paying Clients | 37 | |
Top 5 Objections Raised by Potential Clients | 39 | |
New Client Checklist | 41 | |
Client Lead Form | 43 | |
Client Retention Checklist | 45 | |
Sixty Referrals | 47 | |
Client Welcome Materials | ||
Welcome, Thank You, and Congratulations! | 49 | |
Welcome Packet | 53 | |
Personal Information | 55 | |
Reflection Questions | 57 | |
What Am I Tolerating? Where Am I Procrastinating? | 59 | |
Basic Coaching Guidelines & Agreement | 61 | |
Basic TeleCoaching Guidelines & Agreement | 63 | |
Coaching Fast Start | 65 | |
Starting Budget | ||
90-Day Budget | 67 | |
Start-Up Budget for a Coaching Practice | 69 | |
Chapter 3 | The First Session | 71 |
Where to Start | ||
First Session Agenda | 73 | |
Coaching Prep Tips | 75 | |
Top Issues with Which to Start | 77 | |
Coach's Mission Statement | 79 | |
Introductory Materials | ||
Logistics and Procedures | 81 | |
Client Welcome (for TeleCoaching) | 83 | |
Welcome | 87 | |
Client Questionnaire | 89 | |
Agreement | 93 | |
Policies & Procedures | 95 | |
Client Data | 97 | |
Client Questionnaires | ||
Client Laser Questions: Creating Value in Coaching | 99 | |
First Client Meeting Questionnaire | 101 | |
New Client Questionnaire | 103 | |
First Coaching Session | 105 | |
About the Client | 107 | |
Client's Life | 109 | |
Client History | 111 | |
Coaching Client Profile | 113 | |
Part 2 | Coaching Maintenance | 115 |
Chapter 4 | Coaching Recommendations | 117 |
Connecting with the Client | ||
7 Important Things to Know About Your Client | 119 | |
58 Things Clients Want Most | 121 | |
20 Things I Want for My Clients | 123 | |
Coaching Strategies: 88 Ways to Help Your Clients Get More of What They Want | 125 | |
Coaching Mistakes to Avoid | 127 | |
The High, Hidden Costs of Coaching | 131 | |
12 Reasons That Coaches Are Not As Successful As They Could Be | 133 | |
Communicating with the Client | ||
90+ Common Communication Faults | 135 | |
What to Say to Your Client: Helpful Phrases and Questions to Share | 137 | |
95 Creative and Powerful Ways to Make Your Point | 139 | |
90+ Things a Coach Listens for and Hears | 141 | |
Words That Encourage/Discourage | 143 | |
Confrontation | 145 | |
Chapter 5 | Practice Upkeep | 147 |
Organizing Your Sessions | ||
Monthly Practice Checklist | 149 | |
Monthly Coaching Form | 151 | |
Coaching Session Agenda | 153 | |
Filling Your Practice | ||
100+ Ways to Fill Your Practice (and Keep it Full) | 155 | |
More on Filling Your Practice | 157 | |
Flnancial Planning | ||
Checks Received | 159 | |
Cash Receipts Log | 161 | |
Current Top 20 Clients | 163 | |
Chapter 6 | Niche Coaching | 165 |
Types of Coaching | ||
100 Areas of Specialty | 167 | |
Business Coaching | ||
Business Mission Statement #1 | 169 | |
Business Mission Statement #2 | 171 | |
10 Things I Want for My Business Clients | 173 | |
Business Plan: 1-Year Projection | 175 | |
Business Plan: 5-Year Projection | 177 | |
Business Budget | 179 | |
E-Coaching | ||
98 Steps to Establish, Market, and Manage a Successful Virtual University | 181 | |
TeleClasses | ||
90+ Skills and Steps to Design and Lead TeleClasses | 185 | |
Part 3 | Marketing Your Practice | 187 |
Chapter 7 | Marketing Essentials | 189 |
PR and Press Kits | ||
Media Sound Bites | 191 | |
The Media Pitch | 195 | |
Speaking with Reporters | 197 | |
Your Press Kit | 199 | |
More PR Tips | 201 | |
Internet | ||
97 Ways to Market Yourself and Your Site on the Internet | 203 | |
Website Design and Function | 207 | |
Top 5 Things Your Coaching Website Should Be Set up to Do | 211 | |
e-Tip Broadcasting | 213 | |
Certified Cyber: Internet-Related Skills That Everyone Should Have | 217 | |
Chapter 8 | Event Planning and Evaluation | 219 |
Events | ||
Event Preparation Short Survey | 221 | |
Trade Fair / Event Checklist | 223 | |
Workshops | ||
Workshop Setup Checklist | 225 | |
Workshop Feedback | 227 | |
Conferences | ||
Conference Venue Quote Request | 229 | |
Seminar Evaluation | 231 | |
Part 4 | For Your Client | 233 |
Chapter 9 | Basic Client Worksheets | 235 |
Preparing for Coaching Sessions | ||
Q & A About Business and Personal Coaching | 237 | |
The Professional Coach Is | 239 | |
Coaching Focus Areas | 241 | |
My Commitments & Coaching Preparation | 243 | |
Focus & Scope of Work | 245 | |
Promise Log | 247 | |
Coaching Session Prep Form #1 | 249 | |
Coaching Session Prep Form #2 | 251 | |
Coaching Session Discussion Topics | 253 | |
Strategies for a Fulfilling Session | ||
Maximizing Coaching | 255 | |
Top 10 Ways to Get the Most out of Your Coaching | 259 | |
6 Benefits of Working with a Coach | 261 | |
The Success Process: 10 Steps to Sustainable, Fulfilling Success | 263 | |
19 Evolutionary Practices | 265 | |
Self and Coach Evaluation | ||
Are You Ready for Coaching? | 267 | |
Coaching Readiness Scale | 269 | |
Client Coachability Index | 271 | |
Coaching Success Assessment | 273 | |
Coaching Evaluation | 275 | |
Client Evaluation of Coach | 277 | |
Organizational Leader Coach: 360[degree] Feedback Tool | 279 | |
Life Coaching Evaluation | 283 | |
Chapter 10 | Making Progress | 285 |
Setting Goals | ||
10 Keys to Time Management | 287 | |
Resources and Assets | 289 | |
Special Project | 291 | |
Current Status Evaluation | 293 | |
Well-Formed Outcome: Criteria by Which to Evaluate Your Goals | 297 | |
Overcoming Obstacles | ||
Anger Is Energy | 301 | |
What to Do About Fear | 303 | |
Possibility | 305 | |
The Extraordinary Wonder of Obstacles | 307 | |
5 Sources of the Most Common Problems That People Have | 309 | |
Mistakes | 311 | |
Taking Action | ||
Life Purpose Worksheet | 313 | |
Uncovering the Fundamental Lie | 315 | |
Priorities | 317 | |
Action Plan | 319 | |
The Action Log | 321 | |
Chapter 11 | Target Issues | 323 |
Financial Concerns | ||
Money | 325 | |
Money Interview Questions | 327 | |
Annual Spending Plan | 329 | |
Income Date Spending Plan | 331 | |
Spending / Debt Questionnaire | 333 | |
Personal Budget: 1-Year Plan | 335 | |
Personal Budget: 5-Year Plan | 337 | |
Debt Pay-Off Schedule | 339 | |
New Money Questionnaire | 341 | |
Career Concerns | ||
First Steps to Setting Career Goals | 343 | |
Career Assessment | 345 | |
Your Ideal Job Exercise | 347 |