Process Consultation Revisited: Building the Helping Relationship » (1st Edition)

The latest edition to the Ed Schein's well-loved set of process consultation books, this new volume builds on the content of the two that precede it and explores the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between consultant and client, explaining how to achieve the healthy helping relationship so essential to effective consultation. Whether the advisor is an OD consultant, therapist, social worker, manager, parent or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Drawing on over 40 years of experience as a consultant, Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.

Booknews

Rather than put out yet a third edition of his two volumes on Organizational Development, Schein (management, Massachusetts Institute of Technology) has developed a third volume to the series, focusing on the interaction between consultants--from therapists and social workers to parents and friends--and their clients. He draws much of the material from the two previous volumes, but entirely rearranges it and assumes readers to be less knowledgeable about the profession. Annotation c. by Book News, Inc., Portland, Or.

Part One: Process Consultation Defined
Chapter 1: What is Process Consultation?
Chapter 2: The Psychodynamics of the Helping Relationship
Chapter 3: Active Inquiry and Listening as Status-Equilibrating Processes
Chapter 4: The Concept of Client
Part Two: Deciphering Hidden Forces and Processes

Chapter 5: Intrapsychic Processes: ORJI
Chapter 6: Face-to-Face Dynamics: Cultural Rules of Interaction and Communication
Part 3: Intervention in the Service of Learning

Chapter 7: Communication ans Deliberate Feedback
Chapter 8: Facilitative Process Interventions: Task Processes in Groups
Chapter 9: Facilitative Process Interventions: Interpersonal Processes
Chapter 10: Facilitative Process Interventions: Dialogue
Part 4: Process Consultation in Action

Chapter 11: Consultation in Action: Entry, Settings, Methods and the Psychological Contract
Chapter 12: Process Consultation and the Helping Relationship in Perspective