Authors: Douglas Brown, Scott Wilson
ISBN-13: 9780471718895, ISBN-10: 0471718890
Format: Hardcover
Publisher: Wiley, John & Sons, Incorporated
Date Published: April 2005
Edition: (Non-applicable)
DOUGLAS BROWN is President and cofounder of the Outsourcing Management Institute, an outsourcing consulting firm to institutional advisors, prominent corporations, governments, and other organizations. He has served in senior operations management and executive business development positions in Fortune 500 corporations and start-up ventures alike, particularly in the healthcare and IT industries. He lives in Pinellas County, Florida, with his wife Janine and their three children.
SCOTT WILSON is cofounder of the Out-sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.
A comprehensive guide and directory for the emerging field of outsourcing
Outsourcing is the greatest organizational and industrial shift of the 21st century. However, outsourcing is also a controversial and emotional topic among business leaders and workers in the global business community. In The Black Book of Outsourcing, gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and describe how those who have lost jobs to outsourcing can land on their feet by taking advantage of new opportunities in the outsourcing industry.
Introduction : outsourcing : opportunities and challenges | 1 | |
Ch. 1 | Overview of the outsourcing process | 19 |
Ch. 2 | Making the decision to outsource | 33 |
Ch. 3 | What you need to know before you start | 44 |
Ch. 4 | Assessing cost, benefit, and risk for your outsourcing venture | 73 |
Ch. 5 | Outsourcing options | 88 |
Ch. 6 | Selecting your suppliers and vendors | 111 |
Ch. 7 | Managing your outsourcing vendors | 127 |
Ch. 8 | Navigating contracts and negotiations | 137 |
Ch. 9 | New career opportunities in outsourcing management | 150 |
Ch. 10 | Finding top outsourcers : vendor directory | 157 |
Ch. 11 | Avoiding common outsourcing mistakes | 233 |
Ch. 12 | Strategizing for success in the new global economy | 243 |
Ch. 13 | Learning to market yourself in the global economy | 254 |
Ch. 14 | Hot jobs in outsourcing | 263 |
Ch. 15 | Finding an offshore, nearshore, or bestshore job | 277 |
Ch. 16 | Starting down the entrepreneurial path to outsourcing | 299 |
Ch. 17 | Capitalizing on the outsourcing start-up boom | 308 |
Ch. 18 | Starting an outsourcing business | 325 |