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The Black Book of Outsourcing: How to Manage the Changes, Challenges and Opportunities »

Book cover image of The Black Book of Outsourcing: How to Manage the Changes, Challenges and Opportunities by Douglas Brown

Authors: Douglas Brown, Scott Wilson
ISBN-13: 9780471718895, ISBN-10: 0471718890
Format: Hardcover
Publisher: Wiley, John & Sons, Incorporated
Date Published: April 2005
Edition: (Non-applicable)

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Author Biography: Douglas Brown

DOUGLAS BROWN is President and cofounder of the Outsourcing Management Institute, an outsourcing consulting firm to institutional advisors, prominent corporations, governments, and other organizations. He has served in senior operations management and executive business development positions in Fortune 500 corporations and start-up ventures alike, particularly in the healthcare and IT industries. He lives in Pinellas County, Florida, with his wife Janine and their three children.

SCOTT WILSON is cofounder of the Out-sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.

Book Synopsis

A comprehensive guide and directory for the emerging field of outsourcing

Outsourcing is the greatest organizational and industrial shift of the 21st century. However, outsourcing is also a controversial and emotional topic among business leaders and workers in the global business community. In The Black Book of Outsourcing, gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and describe how those who have lost jobs to outsourcing can land on their feet by taking advantage of new opportunities in the outsourcing industry.

Table of Contents

Introduction : outsourcing : opportunities and challenges1
Ch. 1Overview of the outsourcing process19
Ch. 2Making the decision to outsource33
Ch. 3What you need to know before you start44
Ch. 4Assessing cost, benefit, and risk for your outsourcing venture73
Ch. 5Outsourcing options88
Ch. 6Selecting your suppliers and vendors111
Ch. 7Managing your outsourcing vendors127
Ch. 8Navigating contracts and negotiations137
Ch. 9New career opportunities in outsourcing management150
Ch. 10Finding top outsourcers : vendor directory157
Ch. 11Avoiding common outsourcing mistakes233
Ch. 12Strategizing for success in the new global economy243
Ch. 13Learning to market yourself in the global economy254
Ch. 14Hot jobs in outsourcing263
Ch. 15Finding an offshore, nearshore, or bestshore job277
Ch. 16Starting down the entrepreneurial path to outsourcing299
Ch. 17Capitalizing on the outsourcing start-up boom308
Ch. 18Starting an outsourcing business325

Subjects