List Books » Perfect Phrases for Documenting Employee Performance Problems: Hundreds of Ready-to-Use Phrases for Addressing All Performance Issues
Authors: Anne Bruce
ISBN-13: 9780071454070, ISBN-10: 0071454071
Format: Paperback
Publisher: McGraw-Hill Companies, The
Date Published: May 2005
Edition: (Non-applicable)
Anne Bruce travels the globe as a popular speaker, author, and workplace coach specializing in employee performance and development, motivation, and leadership. She also hosts her own radio program in several major media markets called Anne Bruce Life Coach.
Includes sample scripts for every situation
The Right Phrase for Every Situation...Every Time
Performance reviews are among the most powerful and effective tools that a manager can use to motivate employees. But let's face it. Discussing and documenting a coworker's performance can set off a powder keg of personal emotions and defensive reactions. However, t doesn't have to be that waynot if you use the right words in the right situation. Perfect Phrases for Documenting Employee Problems provides hands-on solutions for hundreds of workplace scenarios. With a wide range of ready-to-use scripts and a handy problem-solving toolkit, you can address even the most difficult issues diplomatically and constructively. Learn how to:
Featuring actual case studies of world-class organizations like Target, General Electric, and Microsoft, this user-friendly guide gives you all the words you need to minimize employee problems...and maximize performance.
Anne Bruce travels the globe as a popular speaker, author, and workplace coach specializing in employee performance and development, motivation, and leadership. She also hosts her own radio program in several major media markets called Anne Bruce Life Coach.