Authors: Morey Stettner
ISBN-13: 9780071413343, ISBN-10: 0071413340
Format: Paperback
Publisher: McGraw-Hill Companies, The
Date Published: December 2002
Edition: (Non-applicable)
Morey Stettner is the editor of Executive Wealth Advisory and a popular speaker and communication consultant. He has written a number of professional and management books, including Skills for New Managers, The Art of Winning Conversation, and others.
The New Manager's Handbook: 24 Lessons for Mastering Your New Role
You've been promoted to managerand that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problemand solve it quickly and effectively.
The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:
As a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.
The new manager | 1 | |
Give feedback | 5 | |
Make the best of bad news | 9 | |
Delegate | 13 | |
Pick the brains of departing workers | 17 | |
Review performance regularly | 21 | |
Decide and deliver | 25 | |
Exert "praise motivation" | 29 | |
Plan your meetings | 33 | |
Listen more | 37 | |
Think strategically | 41 | |
Build alliances | 45 | |
Get feedback | 49 | |
Give great instructions | 53 | |
Speak with power | 57 | |
Win over cynics | 61 | |
Prepare for change | 65 | |
Muzzle your mouth | 69 | |
Pose penetrating questions | 73 | |
Lift poor and mediocre performers | 77 | |
Regale your audience | 81 | |
Criticize without criticism | 85 | |
Beat the clock | 89 | |
Impress your boss | 93 | |
Mix and mingle | 97 |