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New Manager's Handbook »

Book cover image of New Manager's Handbook by Morey Stettner

Authors: Morey Stettner
ISBN-13: 9780071413343, ISBN-10: 0071413340
Format: Paperback
Publisher: McGraw-Hill Companies, The
Date Published: December 2002
Edition: (Non-applicable)

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Author Biography: Morey Stettner

Morey Stettner is the editor of Executive Wealth Advisory and a popular speaker and communication consultant. He has written a number of professional and management books, including Skills for New Managers, The Art of Winning Conversation, and others.

Book Synopsis

The New Manager's Handbook: 24 Lessons for Mastering Your New Role

You've been promoted to manager—and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem—and solve it quickly and effectively.

The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:

  • Delegate
  • Review performance
  • Think strategically
  • Lead great meetings
  • Give and get results-oriented feedback
  • Provide direction
  • Speak with power
  • Criticize with honesty and tact
  • Ask the right questions
  • Motivate average performers
  • Prepare for change

As a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.

Table of Contents

The new manager1
Give feedback5
Make the best of bad news9
Delegate13
Pick the brains of departing workers17
Review performance regularly21
Decide and deliver25
Exert "praise motivation"29
Plan your meetings33
Listen more37
Think strategically41
Build alliances45
Get feedback49
Give great instructions53
Speak with power57
Win over cynics61
Prepare for change65
Muzzle your mouth69
Pose penetrating questions73
Lift poor and mediocre performers77
Regale your audience81
Criticize without criticism85
Beat the clock89
Impress your boss93
Mix and mingle97

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