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Loyal for Life » (1ST)
Authors: John Tschohl
ISBN-13: 9780963626882, ISBN-10: 0963626884
Format: Paperback
Publisher: Best Seller's Publishing MN
Date Published: September 2005
Edition: 1ST
Author Biography: John Tschohl
Book Synopsis
Loyal for Life- is an easy to read how to take unhappy customers from hell to heaven in 60 seconds or less.Loyal for Life will stretch the reader s concept of service recovery, empowerment, and customer service to a whole new level.
Table of Contents
Subjects
Business Books
Marketing & Sales Customer Service
Business Books Marketing & Sales Public Relations
Reference Consumer Guides Consumer complaints
Nonfiction Reference Consumer Guides
Marketing & Sales Customer ServiceBusiness Books
Marketing & Sales Public RelationsReference
Consumer Guides Consumer complaintsNonfiction
Reference Consumer Guides