Law Office Skills » (1st Edition)

Dr. Linda L. Edwards is an attorney and author, having written or co-written seven textbooks in the legal assistant field. She was an instructor in the Justice and Legal Studies Department at Phoenix College for 24 years until her retirement in January 2001. During her tenure as program director, she was responsible for creating dozens of new classes in both legal assisting and criminal justice.

Written as a survival guide for paralegal students, this text explains how to dress, act, and behave professionally in a law office and how to use the telephone, voice mail, and e-mail professionally. It demonstrates billing practices and the mechanics of opening and organizing files, and gives advice on coping with office politics and dealing with challenging clients, attorneys, and staff. Learning features include exercises on law office practice, summary and review questions, and protocol questions. Annotation (c)2003 Book News, Inc., Portland, OR

Chapter 1: Professionalism. Chapter 2: Telephone Etiquette. Chapter 3: Time Management. Chapter 4: Time Keeping and Billing. Chapter 5: File Management. Chapter 6: Document Management. Chapter 7: Docket Control. Chapter 8: Human Dynamics in the Law Office.