You are not signed in. Sign in.

List Books: Buy books on ListBooks.org

Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods »

Book cover image of Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods by Joseph De Feo

Authors: Joseph De Feo, Joseph Defeo, William Barnard, Juran Institute, William W. Barnard
ISBN-13: 9780071422277, ISBN-10: 0071422277
Format: Hardcover
Publisher: McGraw-Hill Companies, The
Date Published: September 2003
Edition: (Non-applicable)

Find Best Prices for This Book »

Author Biography: Joseph De Feo

Joseph A. DeFeo, President and Chief Executive Officer of Juran Institute, is recognized for his training and consulting expertise in sustaining breakthrough improvements within many different organizations worldwide. He has been instrumental in progressing the subject of Breakthrough Improvement by focusing on the needs of today's contemporary and demanding industries. He is considered a knowledge expert on the Management of Quality, Business Process Management, Six Sigma Deployment, Strategic Quality Planning, and supportive methodologies. He is a regular speaker at national conferences and his counsel has been published widely in national and international publications.

William W. Barnard, PhD. is a Senior Vice President at Juran Institute. Bill advises and assists management in industries such as health care, universities, and government ministries, emphasizing how to implement managing for quality. He has represented Juran Institute in North America, Europe, Asia, Africa, and the Pacific and has orgiinated the Institute's Facilitator Training courses.

The Juran Institute provides training and consulting services to help organizations worldwide achieve sustainable breakthrough improvements. Dr. Joseph M. Juran, a pioneer in the quality revolution who developed many of the techniques and tools on which the Six Sigma methodology is based, founded the Insitute in 1979. Apart from Six Sigma, the Institute's areas of expertise include breakthrough improvement, strategic deployment, benchmarking and lean manufacturing. Juran Institute is headquartered in Wilton, Connecticut, and has European offices in Amsterdam and Madrid. For more information, vist www.juran.com.

Book Synopsis

Based on the Juran Institute's breakthrough method, Juran's Six Sigma: Breakthrough and Beyond goes beyond certification or implementation processes discussed in most six sigma texts to prepare an organization's managers -- at all levels -- to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort.

Juran's Six Sigma: Breakthrough and Beyond allows you to modify your program to suit your individual requirements. With this book, you get everything you need to improve and maintain Six-Sigma breakthrough performance long after the consultants have packed up and gone home.

Table of Contents

Foreword
Preface
Introduction
Acknowledgments
Ch. 1The Predicament1
Ch. 2The Basic Tasks of Management: The Juran Trilogy19
Ch. 3The Planning Processes41
Ch. 4The Control Processes85
Ch. 5The Nature of Breakthrough127
Ch. 6Breakthroughs in Leadership151
Ch. 7Breakthroughs in Organization171
Ch. 8Breakthroughs in Current Performance Improvement - Classic and Six Sigma Dmaic211
Ch. 9Breakthroughs in Culture265
Ch. 10Breakthroughs in Adaptability287
Ch. 11Strategic Quality Planning and Deployment313
Ch. 12A Road Map for Change347

Subjects