Intercultural Communication: A Layered Approach » (New Edition)

Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizational, and societal/cultural perspectives to help readers understand the context of both their own behavior and that of others. At the same time, the perspective emphasizes that people have agency and individuals can make a difference to address social problems.

1. Defining Intercultural Communication

Introduction

Defining intercultural communication

Why study intercultural communication?

How to study intercultural communication?

Summary

Review questions

Exercises

Glossary

References

2. A Layered Approach to Intercultural Communication

Introduction

A layered approach: Social ecological framework

Four layers of intercultural communication

Summary

Review questions

Exercises

Glossary

References

3. Identity

Introduction

Characteristics of identity

Explaining cultural identities: Development, differentiation, negotiation, and deconstruction

Layers of identity

Summary

Review questions

Exercises

Glossary

References

4. Attributions and Attitudes

Introduction

Attributions

Attitudes

Layers of Attributions and Attitudes

Summary

Review Questions

Exercises

Glossary

References

5. Initial Intercultural Interactions

Introduction

Types of Initial Intercultural Interactions

Explaining Initial Intercultural Interactions: Cultural Adaptation Perspectives

Explaining Initial Intercultural Interactions: Communication Strategy Perspectives

Layers of Initial Intercultural Interaction

Summary

Review Questions

Exercises

Glossary

References

6. Intercultural Friendships and Relationships

Introduction

Friendships

Romantic Relationships

Layers of Intercultural Friendships and Relationships

Summary

Review Questions

Exercises

Glossary

References

7. Higher Educational Contexts

Introduction

Disparities in Educational Outcomes

Instructional communication

Layered Perspective of Educational Contexts

Summary

Review Questions

Exercises

Glossary

References

8. The Workplace

Introduction

Workplace as a Context for Cultural Diversity

Benefits and Challenges of Cultural Diversity

Intercultural Communication in the Workplace

Layers of Intercultural Communication in the Workplace

Summary

Review Questions

Exercises

Glossary

References

9. Health-Care Contexts

Introduction

Health Disparities

Factors Related to Health Disparities

Layers of Health Communication

Summary

Review Questions

Glossary

References

10. Intercultural Communities

Introduction

Community and Culture

Challenges to Intercultural Communities

Layers of Communities

Summary

Review Questions

Exercises

Glossary

References

11. MEDIA AND POPULAR CULTURE

Introduction

Media Production

Media Messages

Media Reception

Layered Perspective of Media

Summary

Review Questions

Exercises

Glossary

References

12. History(Ies) and Future(S) Shaping Intercultural Communication

Introduction

Why Does History Matter?

Future of Intercultural Communication

Layered Perspective of History(ies) and the Future(s)

Summary

Review Questions

Exercises

Glossary

References