Human Communication: Motivation, Knowledge, Skills » (2nd Edition)

HUMAN COMMUNICATION: MOTIVATION, KNOWLEDGE AND SKILLS, Second Edition, features the collaborative work of recognized experts in the fields of communication and offers a unified approach to the basic processes of human communication backed by skill assessment. Beginning with the premise that all forms of communication have the potential to be viewed as competent depending on the context or situation, the text helps readers develop a framework for choosing among communication messages that will allow them to act competently. The theoretically based and skills-oriented framework emphasizes the basic themes of motivation, knowledge and skills across interpersonal communication, electronically mediated communication, small group communication, public speaking, and-new to the Second Edition-mass communication to help students become competent communicators in their own lives.

Part One: FOUNDATIONS OF COMMUNICATION.
1.Introducing Communication.
2.A Model of Communication Competence.
3.Perception and Culture.
4.Language.
5.Nonverbal Communication.
6.Listening.
Part Two: INTERPERSONAL COMMUNICATION.
7.Interpersonal Competence: Building Knowledge.
8.Interpersonal Competence: Developing Skills.
Part Three: SMALL GROUP COMMUNICATION.
9.Decision Making: Building Knowledge.
10.Participating In and Leading Groups: Developing Skills.
Part Four: PUBLIC SPEAKING.
11.Speech Preparation: Building Knowledge.
12.Speech Presentation: Developing Skills.
13.Speaking to Inform.
14.Speaking to Persuade.
Part Five: COMMUNICATION COMPETENCE IN A MEDIATED WORLD.
15.Computer-Mediated Communication
16.Mass Communication and Media.
Appendix: Interviewing. Glossary. References.
Index.