Authors: Joseph A. DeVito
ISBN-13: 9780205763092, ISBN-10: 020576309X
Format: Paperback
Publisher: Allyn & Bacon, Inc.
Date Published: January 2011
Edition: (Non-applicable)
Human Communication: The Basic Course surveys the broad field of human communication, giving attention to theory, research, and skill development. This book provides an in-depth look at the concepts, principles, and skills of human communication, emphasizing public speaking, interpersonal communication, and small group communication.
This textbook explores the fundamentals of perception, listening, verbal and nonverbal messages, interpersonal relationships, small group communication, interviewing, and public speaking. The ninth edition adds material on cultural issues, workplace communication, communication over the computer, and ethical issues. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Specialized Contents | x | |
Welcome to Human Communication: The Basic Course | xiii | |
Credits | xxii | |
Part 1 | Foundations of Human Communication | 1 |
1. | Preliminaries to Human Communication | 1 |
Elements of Human Communication | 2 | |
Purposes of Human Communication | 11 | |
Types of Human Communication | 14 | |
2. | Principles of Communication | 19 |
Communication Is a Package of Signals | 20 | |
Communication Is Transactional | 21 | |
Communication Is a Process of Adjustment | 22 | |
Communication Involves Content and Relationship Dimensions | 24 | |
Communication Sequences Are Punctuated | 26 | |
Communication Involves Symmetrical and Complementary Transactions | 28 | |
Communication Is Inevitable, Irreversible, and Unrepeatable | 30 | |
3. | Culture and Communication | 35 |
Culture and Communication | 36 | |
How Cultures Differ | 41 | |
Improving Intercultural Communication | 45 | |
4. | Perception | 55 |
The Perception Process | 56 | |
Processes Influencing Perception | 59 | |
Critical Perception: Making Perceptions More Accurate | 71 | |
5. | Listening | 77 |
The Process of Listening | 79 | |
Listening, Culture, and Gender | 83 | |
Listening Effectively | 86 | |
6. | The Self in Communication | 95 |
Self-Concept | 96 | |
Self-Awareness | 97 | |
Self-Esteem | 99 | |
Self-Disclosure | 103 | |
7. | Verbal Messages | 113 |
Language and Meaning | 114 | |
Disconfirmation and Confirmation | 119 | |
Using Verbal Messages Effectively | 125 | |
8. | Nonverbal Messages | 133 |
Nonverbal Communication | 134 | |
The Channels of Nonverbal Communication | 136 | |
Culture and Nonverbal Communication | 152 | |
Part 2 | Interpersonal Communication and Relationships | 158 |
9. | Interpersonal Communication: Conversation | 158 |
Conversation | 159 | |
Maintaining Conversations | 163 | |
Managing Conversation | 168 | |
Conversation Problems: Prevention and Repair | 176 | |
10. | Interpersonal Relationships | 181 |
Relationship Processes | 184 | |
Relationship Types | 195 | |
Relationship Theories | 198 | |
11. | Interpersonal Conflict | 205 |
Interpersonal Conflict | 206 | |
Conflict Management | 212 | |
Before and After the Conflict | 221 | |
Part 3 | Interviewing and Small Group Communication | 225 |
12. | Interviewing | 225 |
The Interview Process | 226 | |
The Information Interview | 230 | |
The Employment Interview | 231 | |
The Lawfulness of Questions | 240 | |
13. | Small Group Communication | 245 |
Small Groups | 246 | |
Idea-Generation Groups | 253 | |
Personal Growth Groups | 255 | |
Information-Sharing Groups | 256 | |
Problem-Solving Groups | 258 | |
14. | Members and Leaders | 266 |
Members in Small Group Communication | 267 | |
Leaders in Small Group Communication | 270 | |
Membership, Leadership, and Culture | 280 | |
Part 4 | Public Speaking | 285 |
15. | Public Speaking Topics, Audiences, and Research | 285 |
Introducing Public Speaking | 286 | |
Step 1 | Select Your Topic and Purpose | 290 |
Step 2 | Analyze Your Audience | 295 |
Step 3 | Research Your Speech Topic | 299 |
16. | Supporting and Organizing Your Speech | 314 |
Step 4 | Formulate Your Thesis and Major Propositions | 315 |
Step 5 | Support Your Propositions | 318 |
Step 6 | Organize Your Speech | 331 |
Step 7 | Construct Your Introduction, Conclusion, and Transitions | 335 |
17. | Style and Delivery in Public Speaking | 343 |
Step 8 | Outline Your Speech | 344 |
Step 9 | Word Your Speech | 351 |
Step 10 | Rehearse and Deliver Your Speech | 358 |
18. | The Informative Speech | 371 |
Guidelines for Informative Speaking | 372 | |
The Speech of Description | 374 | |
The Speech of Definition | 376 | |
The Speech of Demonstration | 381 | |
A Sample Informative Speech | 383 | |
19. | The Persuasive Speech | 389 |
Facts, Values, and Policies | 390 | |
Guidelines for Persuasive Speaking | 393 | |
The Speech to Strengthen or Change Attitudes, Beliefs, or Values | 404 | |
The Speech to Stimulate Action | 407 | |
A Sample Persuasive Speech | 408 | |
CD-ROM Units | ||
20. | The Mass Media | 415 |
The Functional and Dysfunctional Media | 416 | |
Becoming a Critical Consumer of Media | 422 | |
21. | Emotional Communication | 426 |
Emotions and Emotional Messages | 427 | |
Obstacles in Communicating Emotions | 435 | |
Guidelines for Communicating Emotions | 437 | |
22. | Criticism in the Public Speaking Classroom | 441 |
The Nature and Values of Criticism | 442 | |
Cultural Differences in Approaches to Criticism | 443 | |
Standards and Principles of Criticism | 445 | |
23. | Developing Special Occasion Speeches | 456 |
The Speech of Introduction | 457 | |
The Speech of Presentation or Acceptance | 460 | |
The Speech to Secure Goodwill | 463 | |
The Speech of Tribute | 466 | |
Additional Special Occasion Speeches | 467 | |
The Special Occasion Speech in Cultural Perspective | 472 | |
A Sample Special Occasion Speech | 473 | |
Glossary of Human Communication Concepts and Skills | 1 | |
Bibliography | 1 | |
Index | 1 |