Emotional Intelligence » (Anniversary Edition)

Daniel Goleman, Ph.D., is founder of Emotional Intelligence Services in Boston, Massachusetts. For twelve years he covered the behavioral and brain sciences for the The New York Times, and has also taught at Harvard (where he received his doctorate). In addition to Emotional Intelligence, his previous books include Vital Lies, Simple Truths; The Meditative Mind; and, as co-author, The Creative Spirit.

Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds"—the rational and the emotional—and how they together shape our destiny.

Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence, and shows how they determine our success in relationships, work, and even our physical well-being. What emerges is an entirely new way to talk about being smart.

The best news is that "emotional literacy" is not fixed early in life. Every parent, every teacher, every business leader, and everyone interested in a more civil society, has a stake in this compelling vision of human possibility.

Publishers Weekly

This international #1 bestseller, which spent a year on PW's list, explains why EI can be more important than IQ. (July)

Part One: The Emotional Brain

Chapter 1: What Are Emotions For? ..... 3
Chapter 2: Anatomy of an Emotional Hijacking ..... 13

Part Two: The Nature of Emotional Intelligence

Chapter 3: When Smart is Dumb ..... 33
Chapter 4: Know Thyself ..... 46
Chapter 5: Passion's Slaves ..... 56
Chapter 6: The Master Aptitude ..... 78
Chapter 7: The Roots of Empathy ..... 96
Chapter 8: The Social Arts ..... 111

Part Three: Emotional Intelligence Applied

Chapter 9: Intimate Enemies ..... 129
Chapter 10: Managing with Heart ..... 148
Chapter 11: Mind and Medicine ..... 164

Part Four: Windows of Opportunity

Chapter 12: The Family Crucible ..... 189
Chapter 13: Trauma and Emotional Relearning ..... 200
Chapter 14: Temperament Is Not Destiny ..... 215

Part Five: Emotional Literacy

Chapter 15: The Cost of Emotional Illiteracy ..... 231
Chapter 16: Schooling the Emotions ..... 261

Appendix A: What is Emotion? ..... 289
Appendix B: Hallmarks of the Emotional Mind ..... 291
Appendix C: The Neural Circuitry of Fear ..... 297
Appendix D: W.T. Grant Consortium: Active Ingredients of Prevention Programs ..... 301
Appendix E: The Self Science Curriculum ..... 303
Appendix F: Social and Emotional Learning: Results ..... 305
Notes ..... 311
Acknowledgements ..... 341
Index ..... 343