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Coaching for Improved Work Performance, Revised Edition » (REVISED)

Book cover image of Coaching for Improved Work Performance, Revised Edition by Ferdinand F. Fournies

Authors: Ferdinand F. Fournies
ISBN-13: 9780071352932, ISBN-10: 0071352937
Format: Paperback
Publisher: McGraw-Hill Companies, The
Date Published: November 1999
Edition: REVISED

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Author Biography: Ferdinand F. Fournies

Ferdinand F. Fournies is an internationally known consultant, speaker, and former professor at Columbia University’s Graduate School of Business.

Book Synopsis

A New and Updated Edition of the Classic Guide to Coaching.

Coaching has proven to be one of the most powerful one-on-one management techniques for getting the best out of every employee. And Coaching for Improved Work Performance stands as one of the most practical guides for effectively coaching all levels of employees in any workplace situation. For decades, managers around the world have turned to best-selling author Ferdinand Fournies for solutions to their toughest coaching problems. Now, this classic has been fully updated to help managers face the challenges of today's rapidly changing workplace, from absenteeism, high turnover, and teams to flextime, job sharing, telecommuting, and keeping employees up to speed on new technologies.

With brand new case studies and all new face-to-face interventions, this guide is the one must-have coaching reference all managers need on their desks to help them keep their employees more productive and more focused, as well as more satisfied and happier at work!

Ferdinand F. Fournies is an internationally known consultant, speaker, and former professor at Columbia University’s Graduate School of Business.

Table of Contents

Introduction
Ch. 1Why Managers Fail as Coaches1
Ch. 2So What Does All This Mean?12
Ch. 3Motivation - The Theories You Can and Can't Use29
Ch. 4An Alternative to Psychotherapy54
Ch. 5A Theory You Can Put to Practical Use67
Ch. 6Avoiding the Communication Problem83
Ch. 7A Practical Approach to Managing People in Business92
Ch. 8The Magic of Feedback101
Ch. 9Coaching Analysis107
Ch. 10Coaching: The Face-to-Face Discussion156
Ch. 11But What If It Doesn't Work?189
Ch. 12Coaching Cases198
Ch. 13The Requirements for You to Be Successful in Eliminating Employees' Unsatisfactory Performance216
Ch. 14Answers for Critical Questions and Problems222
Selected Bibliography231
Index235

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