Authors: Roger Ailes, Jon Kraushar
ISBN-13: 9780385265423, ISBN-10: 0385265425
Format: Paperback
Publisher: Crown Publishing Group
Date Published: August 1989
Edition: Reissue
"You are the message." What does that mean, exactly? It means that when you communicate with someone, it's not just the words you choose to send to the other person that make up the message. You're also sending signals about what kind of person you areby your eyes, your facial expression, your body movement, your vocal pitch, tone, volume, and intensity, your commitment to your message, your sense of humor, and many other factors.
The receiving person is bombarded with symbols and signals from you. Everything you do in relation to other people causes them to make judgments about what you stand for and what your message is. "You are the message" comes down to the fact that unless you identify yourself as a walking, talking message, you miss that critical point.
The words themselves are meaningless unless the rest of you is in synchronization. The total you affects how others think of and respond to you.
Preface | XV | |
1 | The First Seven Seconds | 1 |
First Impressions | 3 | |
Easy Money | 5 | |
Communicate Or Die | 6 | |
Face Value | 7 | |
Mirror Image | 8 | |
Listen Up | 8 | |
The Mask | 9 | |
Conversationally Speaking | 10 | |
The Ten Most Common Problems | 11 | |
Boyhood Lessons | 12 | |
From Handkerchiefs To Hollywood Stars | 13 | |
2 | Television Changed The Rules | 15 |
Quick-Cut Communications | 15 | |
See It and Say It | 16 | |
Wanted: Alive, Not Dead | 17 | |
3 | You Are The Message | 19 |
The Reassurance Issue | 20 | |
Defining Goals | 20 | |
Stockman's Other Book | 21 | |
Access To The President | 21 | |
Let Reagan Be Reagan | 22 | |
The Pepper Drill | 22 | |
The Unmentionable Topic | 23 | |
One for the Gipper | 24 | |
The Composite You | 25 | |
Are You A Winner? | 26 | |
A Personal Inventory | 26 | |
The Unforgettable Bennett | 27 | |
Making Sense of Your Senses | 28 | |
The Morning Show | 29 | |
Test Your Senses | 30 | |
Observe or Die | 31 | |
"Don't Change Me" | 31 | |
Remember Back | 32 | |
It's Always A Dialogue | 33 | |
The Guest Meter | 33 | |
The Good News | 34 | |
Hopeless? | 35 | |
Happy to Be Here? | 37 | |
Speech-Reading Tips | 37 | |
4 | Instincts and Rules | 41 |
Organic Speech | 43 | |
Vocal Variety: the Spice of Speech | 44 | |
Words and Music | 45 | |
Tape and Ape | 46 | |
If You Care, They Care | 46 | |
Absorb/Project | 47 | |
Launching | 48 | |
The Eyes | 50 | |
Say What the Audience Thinks | 51 | |
Feelings | 51 | |
Between the Lines | 52 | |
Breaking Through | 53 | |
The Nonstop Talker | 54 | |
Your Listening Ratio | 55 | |
5 | Poor Reception | 56 |
A Tally of Losses | 56 | |
Try Listening | 57 | |
Be Specific | 58 | |
Listening Tips | 59 | |
The Words Get in the Way | 61 | |
Talk Less | 62 | |
6 | The Four Essentials of A Great Communicator | 63 |
The First Essential: Be Prepared | 64 | |
Where to Start | 65 | |
Speak the Speech | 66 | |
No Cop-Outs | 66 | |
A Preparation Checklist | 67 | |
Make it Your Own | 69 | |
The Second Essential: Make Others Comfortable | 70 | |
We're Only Human | 71 | |
Getting Comfortable | 71 | |
The Light Touch | 73 | |
Other Positive Attributes | 74 | |
A Hard Case | 75 | |
The Third Essential: Be Committed | 76 | |
The Fourth Essential: Be Interesting | 78 | |
Style Versus Substance | 79 | |
The Five-Minute Manager | 80 | |
The Best and the Brightest | 80 | |
The 30 Percent Solution | 82 | |
7 | The Magic Bullet | 83 |
A Trick Shot | 84 | |
Optimists and Pessimists | 85 | |
An All-Time Favorite | 86 | |
Christmas 1965 | 87 | |
It's No Joke | 87 | |
The Spokesman | 88 | |
Losing the Like Vote | 89 | |
I Hate His Guts | 90 | |
8 | The Double-Edged Sword | 91 |
A Range of Emotions | 93 | |
The Personal Touch | 94 | |
Pressing Too Hard | 95 | |
Qualifications Versus Qualities | 96 | |
The Glass Ceiling | 97 | |
An Evolution | 98 | |
The Hassle Factor | 98 | |
Redirection | 99 | |
Some Advice | 100 | |
"Bilingual" Communications | 101 | |
Measure Your Attitude | 102 | |
9 | Beyond Charisma: Control of the Atmosphere | 104 |
Have You Got it? | 105 | |
LBJ | 107 | |
The Kennedy Brothers | 107 | |
From Here to Eternity | 108 | |
Rocky's Punch | 109 | |
The Gauntlet | 109 | |
Your Charisma Quotient | 110 | |
Control of the Atmosphere | 111 | |
Mission Control | 112 | |
Risk and Reward | 113 | |
Bar None | 114 | |
Depth Charges | 114 | |
Climate Control | 115 | |
Unspoken Giveaways | 116 | |
Space and Time | 116 | |
Playing for Time | 117 | |
Social Security | 118 | |
Pullback Gestures | 118 | |
Hail and Well Meant | 119 | |
Test of Strength | 120 | |
Control-of-the-Atmosphere Quotient | 121 | |
10 | An Ounce of Energy is Worth A Pound of Technique | 122 |
Focused Energy | 123 | |
A Natural State | 123 | |
Positive Energy | 124 | |
Jack Benny's Secret | 125 | |
Life Force | 126 | |
Rx for Energy Crises | 127 | |
In the Lion's Cage | 128 | |
Commitment | 129 | |
11 | Lighten Up, You're Wearing Everybody Out | 131 |
The Bottom Line | 132 | |
Your Responsibility | 132 | |
Ego Questions | 133 | |
Heir Apparent | 134 | |
Dead Uncertain | 134 | |
Part of Your Job | 135 | |
A Sense of Humor | 136 | |
Your Humor Quotient | 137 | |
Outside the Dots | 137 | |
The Showman | 139 | |
To Be More Humorous | 141 | |
Begin With Research | 141 | |
Relevance | 142 | |
Rhythm | 142 | |
Rehearsal | 143 | |
Relaxation | 143 | |
Risk | 143 | |
12 | Okay, Ailes, Fix Me: the Ailes Method/Course | 145 |
The First Thirty Seconds | 146 | |
An Alternative Approach | 147 | |
"Image" | 147 | |
Checklist | 148 | |
Candor | 149 | |
Mirror | 150 | |
The Hundred-Year View | 150 | |
The Transformation | 151 | |
"I'm Not an Actor" | 152 | |
Don't Be Afraid to Perform | 152 | |
Job Interviewing | 153 | |
Checklist | 154 | |
Do | 155 | |
Don't | 156 | |
One That Got Away | 156 | |
Eye Dart | 157 | |
Can't Hear You | 157 | |
A Hot Dog at Fifty-Three | 158 | |
What's Going on? | 158 | |
Fear | 159 | |
13 | Even Heroes Get Scared | 160 |
Are You Ready? | 160 | |
Temporary Paralysis | 161 | |
Perspective | 162 | |
Short-Range Versus Long-Range | 162 | |
The Best Right Now | 163 | |
The Mind | 164 | |
The Worst | 164 | |
Two Kinds of Anxiety | 165 | |
Antidote to Fear | 165 | |
The Pill | 166 | |
The Big Red Arrow | 167 | |
Hey Barney! | 167 | |
The Perfection Block | 168 | |
Overdrive | 168 | |
Vulnerability | 169 | |
Hizzoner | 170 | |
Energy | 171 | |
Rooting for You | 171 | |
If You Fumble | 172 | |
A Good Trip | 172 | |
14 | "Making it" in Grandma's Eyes | 174 |
The Miracle | 175 | |
Guilty Till Proven Innocent | 175 | |
Girding for Battle | 176 | |
No Place to Hide | 177 | |
The Journalist's Job | 178 | |
Two Views | 179 | |
Only Kidding | 180 | |
On Or Off? | 181 | |
Selling Others Out | 182 | |
No Lies, No Apologies | 183 | |
15 | Media Tactics: Scoring on Defense | 185 |
Who Sets the Agenda? | 187 | |
Plain Speaking | 189 | |
A Search-and-Destroy Mission | 189 | |
Golden Rules | 191 | |
Repositioning | 192 | |
A Rule of Thumb | 194 | |
Dress | 195 | |
Crowd Control | 196 | |
A TV Duel | 197 | |
Your Bill of Rights | 201 | |
Epilogue | 203 | |
Appendix | Chapter Highlights | 205 |
Notes | 217 | |
Index | 219 |