World Class IT: Why Businesses Succeed When IT Triumphs »

Peter A. High is the founder and president of Metis Strategy, LLC, a business and information technology strategy consultancy founded in 2001. His experience lies in corporate strategy, business-unit strategy, information technology strategy, and all of the areas covered by the principles and subprinciples of World Class IT. Peter and his colleagues have implemented the World Class IT Methodology at many companies in a wide range of industries including financial services, insurance, business process outsourcing, retail, pharmaceuticals, health care, travel and transportation, and media.

Peter has lectured at a number of leading business schools, and he also hosts a widely heard podcast called "Metis Strategy's Forum on World Class IT." Peter graduated from the University of Pennsylvania with degrees in economics and history. He lives in Chevy Chase, Maryland, with his wife and their two sons. He can be reached at peter.high@metisstrategy.com.

Bigger and bigger percentages of corporate budgets are being spent on IT investments. In this book, the author offers lessons from world class IT departments that have aligned IT with business strategy to improve the bottom line. Based on years of research and filled with illustrative examples from Fortune 500 companies, the book outlines five principles that successful IT and business executives need to monitor in order to ensure that the IT department contributes all it can to the company. This is an ideal resource for CEOs and CIOs.

The Author.

Acknowledgements.

Introduction.

1. IT and Broader Company Vision.

2. Principle 1: Recruit, Train, and Retain World-Class IT People.

3. Principle 2: Build and Maintain a Robust Information Technology Infrastructure.

4. Principle 3: Manage Projects and Portfolios Effectively.

5. Principle 4: Ensure that IT Partners within Itself and with the Business.

6. Principle 5: Develop a Collaborative Relationship with External Partners.

Conclusion.

Notes.

Bibliography.

Index.