World Class Contracting, Fourth Edition » (4th Edition)

In today's highly specialized business world, many organizations are outsourcing to strategic partners in an effort to cut costs while maintaining good customer relations. Because their reputation is on the line, these companies must carefully manage

• Building Successful Parterships in the e-Business Age
• Building Trust, Managing Expectations, and Honoring Commitments
• The Contract Management Process
• Teamwork—Roles and Responsibilities
• Global Contracting Concepts and Principles
• e-Procurement and Contracting Methods
• The Preaward Phase
• Contract Pricing Arrangements
• The Award Phase
• The Postaward Phase
• Global Contract Management—Misconceptions and Best Practices
• Creating Value and Getting Results
• Contract Management Maturity Model
• Contract Management Risk & Opportunity Assessment Tool
• Enterprise Contract management: Systems & Tools to Improve Performance

• Appendix A: Contract Management Forms
• Appendix B: United Nations Convention on Contracts for the International Sale of Goods
• Appendix C: The Uniform Commercial Code
• Glossary of Key Contract Management Terms
• Bibliography Index