Working with Emotional Intelligence » (Unabridged)

Daniel Goleman, PH.D. is also the author of the worldwide bestseller Working with Emotional Intelligence and is co-author of Primal Leadership: Learning to Lead with Emotional Intelligence, written with Richard Boyatzis and Annie McKee.

Dr. Goleman received his Ph.D. from Harvard and reported on the brain and behavioral sciences for The New York Times for twelve years, where he was twice nominated for the Pulitzer Prize. He was awarded the American Psychological Association's Lifetime Achievement Award and is currently a Fellow of the American Association for the Advancement of Science His other books include Destructive Emotions, The Meditative Mind, The Creative Spirit, and Vital Lies, Simple Truths.

Daniel Goleman changed the way we think about what it means to be smart with his groundbreaking bestseller, Emotional Intelligence. Now, in his eagerly awaited follow-up, Goleman applies his insights about emotional competence to the workplace. In Working with Emotional Intelligence, he explores the reasons why in today's rapidly changing world of business, emotional intelligence is more important to performance and success than IQ or technical competence, and he offers advice on how corporations and individuals can learn to improve emotional competence.

New York Times Book Review - Warren Bennis

Anyone interested in leadership. . .should get a copy of this book. In fact, I recommend it to all readers anbywhere who want to see their organizations in the phone book in the year 2001.

Acknowledgments.....................................................ix
Beyond Expertise
Self-Mastery
People Skills
A New Model of Learning
The Emotionally Intelligent Organization
Some Final Thoughts................................................312
Appendix 1 Emotional Intelligence.................................317
Appendix 2 Calculating the Competencies of Stars..................319
Appendix 3 Gender and Empathy.....................................322
Appendix 4 Strategies for Leveraging Diversity....................324
Appendix 5 Further Issues in Training.............................326
Notes..............................................................331
Index..............................................................373
Contacting Daniel Goleman..........................................384