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Authors: George J. Thompson, Gregory A. Walker
ISBN-13: 9781932777413, ISBN-10: 1932777415
Format: Paperback
Publisher: Looseleaf Law Publications, Incorporated
Date Published: April 2007
Edition: 1st Edition
What you say and how you say it critically impacts the outcome of your contact with people... be it individuals on the street or officers in your agency.
Effective communication makes effective leaders!
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