Trouble with HR: An Insider's Guide to Finding and Keeping the Best People »

Johnny C. Taylor Jr. (Charlotte, NC) was chairman of the Society for Human Resource Management (SHRM), is a keynote speaker on HR issues, and serves as CEO of Rushmore Drive, a new IAC/InterActive Corp. website.

Gary M. Stern (New York, NY) co-authored Minority Rules and has written for Investor’s Business Daily and The Wall Street Journal.

Why is HR so underused when it comes to hiring and retaining employees? The trouble with HR, according to this insightful book, is that CEOs and managers often view their HR departments as impediments to getting results. They fail to understand how HR can radically improve the bottom line by using best practices for hiring and retaining top talent.

The Trouble with HR supplies the knowledge and strategies to change that attitude.

Filled with insider tips from an experienced HR professional and many real-life examples, the book explains how to develop a strategically focused, long-term approach to hiring and retention that includes:

• Establishing a consistent talent acquisition process that reflects your organization’s identity

• Interviewing based on a detailed job description

• Fitting the job with the candidate

• Rewarding people both financially and via recognition

• Making employees feel respected and valued

• Developing your best employees to become the organization’s future leaders

Sadly, too many managers and executives rely on quick interviews and their gut instincts to quickly fill positions—or hire good people and then completely ignore them. The results are many disastrous choices and a steady exodus of disenchanted employees. Tailored to HR professionals, business executives, managers, and entrepreneurs, The Trouble with HR supplies powerful, proven strategies for getting the best people on board—and keeping them there.

Foreword Wayne Brockbank v

Chapter 1 Guide to Choosing the Right People: The Ten Major Hiring Mistakes and What to Do About Them 1

Chapter 2 Developing a Talent Acquisition Strategy That Works 33

Chapter 3 Retaining People by Making Them Fall in Love with the Company 63

Chapter 4 Objectifying the Job Search 99

Chapter 5 Training and Development: Using T&D to Retain Staff and Execute Your Business Strategy 133

Chapter 6 What You Should Expect from Your HR Executive 163

Chapter 7 Being Courageous: The Ultimate Test of HR 199

Index 231