Authors: Jane Holcomb
ISBN-13: 9780749427627, ISBN-10: 0749427620
Format: Paperback
Publisher: Kogan Page, Ltd.
Date Published: December 1998
Edition: (Non-applicable)
Tests to establish the true effectiveness of training are frequently left undone, decreasing the value of the training sessions to both employees and organizations.However, as this lively guide shows, evaluation of training can be easy if you apply a few easy-to-follow techniques. Packed with proven methods to help trainers and managers ensure they are getting full value from their training and development programs, this book provides a handy compendium of tools, including: practical advice on picking the right evaluation tool for the task, detailed case studies from a broad range of organizations, and a step-by-step guide to pulling the entire evaluation process together. Including mini case-studies from such organizations as McDonald s and the Red Cross, this book will help readers get the most from their training budget.
To the Reader | ||
1 | Training Dilemmas: whose job is it and what's in it for you? | 1 |
2 | Training Evaluation Methods: you need options | 6 |
3 | The Tool: the evaluation chart | 20 |
4 | Methods for Evaluation: the pros and cons | 27 |
5 | The Link: assessment and programme objectives | 61 |
6 | The Process: three crucial steps | 71 |
7 | How Managers use the Process: management styles | 90 |
8 | On-target Evaluation: the final step | 96 |
9 | Conclusion: putting it all together | 99 |
Index | 103 |