Authors: Stephen Krempl, R Wayne Pace
ISBN-13: 9781576751572, ISBN-10: 1576751570
Format: Hardcover
Publisher: Berrett-Koehler Publishers, Inc.
Date Published: January 2001
Edition: 1 ED
R. WAYNE PACE is Professor Emeritus of Organizational Leadership, Marriott School of Management, Brigham Young University, and an independent consultant and management development specialist. Among his research and teaching specialties are organizational communication, behavior, and change, socio-technical systems design, and human resource development. He is author of numerous books and articles and is a past president of the International Communication Association, the Western States Communication Association, and the Academy of Human Resource Development.
Focusing on the evolution of multiple-location training and development systems, this book offers a model for developing a complex training organization. It shows how distance learning technology, including intranets and Web-and computer-based training, are central to managing multipoint training. Includes examples from companies and their chosen technology platforms, a questionnaire to review the various locations, and suggestions to ensure the viability of plans.
Preface | ||
Ch. 1 | The Nature of Multiple-Location T&D Systems | 1 |
Ch. 2 | A Model for Creating a Multiple-Location T&D System | 17 |
Ch. 3 | Using Business Functions as a Frame of Reference | 57 |
Ch. 4 | The Role of Technology in the System | 74 |
Ch. 5 | Managing Multiple-Location Systems through Regional Centers | 107 |
Ch. 6 | How to Assess Performance | 146 |
Ch. 7 | How to Ensure Survival | 165 |
Ch. 8 | How to Build Organizational Capability | 191 |
Ch. 9 | A Call to Action | 211 |
App.: Communication Climate Inventory | 217 | |
References | 221 | |
Index | 227 | |
About the Authors | 236 |