Total Facilities Management »

Brian Atkin BSc, MPhil, PhD, FRICS, FCIOB has held various professorial appointments over the past decade including a number overseas. He is currently Director of Atkin Research & Development Ltd, specialising in technology transfer and studies of quality, performance and efficiency in the property, construction and engineering industries. His research and publications cover construction process improvement, project performance and the impact of cross-culture on major international projects. Brian is also Director of the Swedish national research and development programme, Competitive Building, and serves on other international advisory boards and committees for innovation and research centres and programmes.

Adrian Brooks BSc (Hons), MBA, MRICS is a chartered quantity surveyor with an MBA from the Cass Business School. He is the Director of Consulting for Acuity Management Solutions, a young and dynamic facilities management business, having held board positions in other property and facilities management businesses previously. Adrian continues to provide strategic advice to blue chip organisations internationally and is a regular speaker on best practice techniques and facilities issues.

Earlier editions of Total Facilities Management have been praised for the lucid presentation style and direct applicability of its contents. The third edition follows in that tradition, providing an accessible text bridging the gap between the theory of facilities management and its implementation. This book raises issues which all practitioners should consider before embarking on a particular plan, showing the link between facilities management practice and an organisation's business objectives and dealing with issues known to concern practitioners.

Building on the success and popularity of previous editions, the third edition adds new chapters on facilities planning, building intelligence, managing specialist services and information systems management, and provides a number of new, international case studies which will further broaden its appeal to practitioners and advanced students alike.

From a Review of the Second Edition:

“I have just finished reading this superb book and am impressed with the amount of ‘wisdom’ provided in a very readable form”

—W.W. Badger, Arizona State University, in Construction Management and Economics

Booknews

Atkins (construction management, U. of Redding, England) and Brooks, a British consultant, explore facilities management, a means of handling non-core business services, as it applies to organizations of all kinds, focusing especially on the issues of customer satisfaction and value for money. Considering both theory and implementation, they discuss such aspects as whether or not to outsource, health and safety, contract administration, service performance and measurement, and public-private partnerships. The bibliography is short, but many of the items are extensively annotated. Annotation c. Book News, Inc., Portland, OR (booknews.com)