Authors: Robert Crittendon
ISBN-13: 9780814471357, ISBN-10: 0814471358
Format: Paperback
Publisher: AMACOM
Date Published: October 2001
Edition: (Non-applicable)
Robert Crittendon (San Clemente, CA) has forty years of management experience, culminating as Director of Communications for Beckman Instruments, a Fortune 500 Company.
New managers can find hope (and help) with this handbook of practical, upbeat advice from a 40-year veteran of the business battlefield. This book takes readers through the fundamentals of management, including chapters on how to successfully manage yourself, your employees, your boss, and your reputation. The New Manager's Starter Kit provides the techniques necessary to make it as a manager, answering questions like:
* What is the biggest mistake a manager can make in hiring?
* Why must managers make communications an obsession?
* What is the "planning hierarchy"?
* When, where, and how should a manager fire someone?
* How can satisfying ten basic employee needs transform you into a leader?
With rules and tools included in each chapter, this book will help the less experienced manager master critical skills for job success and personal satisfaction.
About the Author: Robert Crittendon (San Clemente, CA) has forty years of management experience, culminating as Director of Communications for Beckman Instruments, a Fortune 500 Company.
Author and former Fortune 500 executive Robert Crittendon has written a practical handbook for the inexperienced manager.
Introduction | 1 | |
1 | Managing Yourself | 5 |
2 | Managing Goals and Objectives | 19 |
3 | Managing Your Time | 33 |
4 | Managing Your Boss | 55 |
5 | Managing Your Staff: Hiring and Training | 75 |
6 | Managing Your Staff: Leading, Motivating, Evaluating, and Rewarding | 91 |
7 | Managing Meetings | 113 |
8 | Managing Your Reputation | 137 |
9 | Managing Change, Challenges, Conflicts, and Crises | 149 |
Index | 177 |