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The Learning Alliance: Systems Thinking in Human Resource Development » (1st Edition)
Authors: Stephen J. Gill, Stephen J. Gill
ISBN-13: 9781555427115, ISBN-10: 1555427111
Format: Hardcover
Publisher: Wiley, John & Sons, Incorporated
Date Published: August 1994
Edition: 1st Edition
Author Biography: Stephen J. Gill
ROBERT O. BRINKERHOFF is professor of educational leadership, Western Michigan University, and an internationally recognized human resource development consultant to numerous organizations worldwide including the U.S. Postal Service, Apple Computer, and The World Bank. He is author of Achieving Results From Training (Jossey-Bass, 1987). STEPHEN J. GILL is an indepAndent consultant on training needs analysis and evaluation. His clients include Ford Motor Company, General Motors, Steelcase, and Columbia Healthcare.
Book Synopsis
Through numerous examples, this guide illustrates how you and your managers can work together to combine and implement systems technology with just-in-time and just-enough-learning strategies.
Step-by-step guidance and hands-on tools help you to:
* Implement each stage of the training process?from goal setting to follow-up and maintenance
* Produce and sustain measurable, consistently effective results
Plus, you'll get a comprehensive checklist for conducting an organizational training audit and getting started. Use this guide to get your organization's systems on track today!
Table of Contents
| Preface | ||
| The Authors | ||
| 1 | Beyond the Classroom: A Systems Approach to Organizational Learning | 1 |
| 2 | Facilitating the Learning Process: New Roles for Trainers | 21 |
| 3 | Barriers to Learning: Training Myths That Get in the Way | 39 |
| 4 | Impact Mapping: Creating a Shared Vision Among Stakeholders | 59 |
| 5 | Getting to the Heart of the Business: Principles for Highly Effective Training | 77 |
| 6 | Linking Training to Business Goals | 91 |
| 7 | Maintaining Customer Focus | 109 |
| 8 | Using Systems Thinking to Integrate Work and Learning | 125 |
| 9 | Using Measurement and Feedback for Continuous Improvement | 151 |
| 10 | Making the Paradigm Shift | 168 |
| References | 181 | |
| Index | 185 |
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