The Invisible Employee: Realizing the Hidden Potential in Everyone » (Unabridged, 3 CDs, 3 hrs. 30 min.)

Chester Elton is co-author of the best-selling books Managing with Carrots and The 24-Carrot Manager. As a motivation expert, Chester has been interviewed by the Wall Street Journal and has been a guest on CNN, Bloomberg Television and on National Public Radio. A sought-after speaker and recognition consultant, Chester is VP of performance recognition with the O.C. Tanner Recognition Company. He has been a featured speaker at the HR Southwest, Incentive Magazine Forums, New York City Premium and Incentive Show, and Chicago Motivation Show. More information is available at carrotbooks.com.

ALAN SKLAR has narrated over 75 audiobooks and earned numerous awards for his work. He has also provided the voice for thousands of corporate and medical videos, as well as many radio and TV commercials. He lives with his wife in New York.

Most employees feel invisible to their leadership—and many times prefer to stay hidden in the corporate shadow lands. Part fable, part business advice, this work teaches managers how to actively engage employees, and find the way to bring out the best in them. Unabridged. 3 CDs.

Publishers Weekly

This book has a simple message: praising employees is the "single business strategy" that meets "all your business objectives simultaneously." Praising employees generates commitment, which leads to high-level performance, which causes customer and investor loyalty, it argues. The authors' point is illustrated through a long, tedious fable about a tribe of "Highlanders" who are showered with gems by a tribe of "Wurc-Urs," until, that is, the Wurc-Urs start to disappear because they're so frustrated by the lack of praise. The book contains a list of 70 ways to recognize employees (buy them a garden statue, write them a funny song, etc.), as well as a few bits of more journalistic evidence (brief accounts of business studies, a story from the Wall Street Journal about an employee who quit when his employer gave him a gold Rolex without offering to pay the income tax on the gift, etc.). Savvy managers are unlikely to buy into the idea that lavish praise is all it takes to generate profits and make the stock price go up, but the book may provide them with a few new ideas for how to make their employees feel appreciated. (Mar.) Copyright 2006 Reed Business Information.

Acknowledgments.

Introduction.

CHAPTER ONE: Invisible People.

CHAPTER TWO: Blink Outs.

CHAPTER THREE: The See-er.

CHAPTER FOUR: Recognizing.

CHAPTER FIVE: Visible Results.

CHAPTER SIX: Blink Backs.

CONCLUSION: Succeed!

Notes.

About the Authors.