The Human Challenge: Managing Yourself and Others in Organizations » (7th Edition)

Emphasizing daily interaction between leaders, managers, and employees, the revised seventh edition of this book reflects the latest management styles and behavioral psychology. The book focuses on the skills and thinking that lead to becoming an effective manager and provides a text for students in college, university, adult education, and extension programs. Topics include ethics; technological implications of managing; management of stress, time, and career; conflict management and negotiations; group and team dynamics; and intercultural relations. Annotation ©2003 Book News, Inc., Portland, OR

Preface.

I. HUMAN RELATIONS.

1. Fundamentals of Human Relations.

2. Emotional Intelligence: Intrapersonal and Interpersonal Components.

II. DEVELOPING PROFESSIONALLY.

3. Personal and Organizational Values.

4. Managing Yourself: Stress, Time, and Career Management.

5. Creativity, Innovation, and Entrepreneurial Thinking.

III. INTERACTING EFFECTIVELY WITH OTHERS.

6. Communicating in the Workplace.

7. Motivation.

8. Orientation, Training, and Development.

9. Appraisals, Promotions, and Dismissals.

10. Conflict Management and Negotiations.

11. Leadership.

12. Group and Team Dynamics.

IV. CONTEMPORARY ISSUES.

13. Intercultural Relations.

14. Workplace Issues.

15. Organized Employee Relations.

16. Managing Change.