Authors: David Ulrich
ISBN-13: 9781591397076, ISBN-10: 1591397073
Format: Hardcover
Publisher: Harvard Business Press
Date Published: June 2005
Edition: (Non-applicable)
The authors (founding partner and principal partner of PBL, Inc., a human resource and leadership consulting firm), believing that human resource (HR) professionals should focus on such key deliverables as organization capabilities and intangibles that define the organization's identity and personality and deliver high performance in order to create value, draw on their own experiences to provide advice on how HR professionals can create value in the eyes of investors, customers, line managers, and employees. Their advice is premised on a five core elements that allow for building value creation: knowing external business realities, ensuring professionalism, serving external and internal stakeholders, building strategic and organization resources, and crafting effective HR practices. Annotation ©2005 Book News, Inc., Portland, OR
1 | The premise of HR value | 1 |
2 | External business realities | 21 |
3 | External stakeholders : investors and customers | 45 |
4 | Internal stakeholders : line managers and employees | 69 |
5 | HR practices that add value : flow of people and performance | 95 |
6 | HR practices that add value : flow of information and work | 121 |
7 | Building an HR strategy | 149 |
8 | HR organization | 177 |
9 | Roles for HR professionals | 199 |
10 | HR competencies that make a difference | 221 |
11 | Developing HR professionals | 243 |
12 | Implications for the transformation of HR | 265 |