The Enterprise and Scrum » (REV)

It’s time to extend the benefits of Scrum—greater agility, higher-quality products, and lower costs—from individual teams to your entire enterprise. However, with Scrum’s lack of prescribed rules, the friction of change can be challenging as people struggle to break from old project management habits. In this book, agile-process revolution leader Ken Schwaber takes you through change management—for you organizational and interpersonal processes—explaining how to successfully adopt Scrum across your entire organization.

A cofounder of Scrum, Ken draws from decades of experience, answering your questions through case studies of proven practices and processes. With them, you’ll learn how to adopt—and adapt—Scrum in the enterprise. And gain profound levels of transparency into your development processes.

Discover how to:

• Evaluate the benefits of adopting Scrum in any size organization
• Initiate an enterprise transition project
• Implement a single, prioritized Product Backlog
• Organize effective Scrum teams using a top-down approach
• Adapt and apply solutions for integrating engineering practices across multiple teams
• Shorten release times by managing high-value increments
• Refine your Scrum practices and help reduce the length of Sprints

Introduction     xi
Adopting Scrum
What Do We Have to Do to Adopt Scrum?     3
Scrum Requires a New Enterprise Culture     4
Prove to Yourself That It Is Worth the Effort     5
Assess the Type of Change That Will Occur     5
Caveats     7
Scrum qua Scrum     9
Scrum Kickoff Meeting     11
The First Year     13
The First Month     13
The Second Month     15
Sources of Transition Backlog Impediments     16
What If?     17
The Third Month and Beyond     18
Against Muscle Memory-The Friction of Change     21
Waterfall Thinking     21
Command and Control     23
Commitment to Defying the Laws of Nature     24
Hiding Reality     26
Summary     27
Enterprises in Transition     29
Contoso     29
Situation     30
Application of Scrum     30
Outcome     31
Additional Comments     31
Humongous     32
Situation     32
Application of Scrum, Phase 1     33
Outcome, Phase 1     33
Situation, Phase 2     34
Application of Scrum, Phase 2     34
Outcome, Phase 2     34
Additional Comments     35
Woodgrove Bank     35
Application of Scrum     36
Litware     37
Situation     37
Application of Scrum     37
Outcome     38
Additional Comments     40
Start Using Scrum for Enterprise Work
Organizational Practices     45
Organizing Enterprise Work     46
Organizing Enterprise Work for a High-Technology Product Company     46
Organizing Enterprise Work in Other Enterprises     51
Organizing Enterprise Work for New Systems that Automate an Enterprise Operation     52
Organizing the Complexity of Multiple Views     54
Organizing Work to Optimize Software Product Family Architectures     55
Engineering Practices     59
Multilayer System Work Organized by Functionality     60
Integration of Multiple-Layer Systems     53
Integrating the Work of Scrum Teams and Teams Not Using Scrum     66
Summary     68
People Practices     69
Organizing People to Do Enterprise Work     70
Team Creation      73
Team Work     75
How People Are Managed     76
Functional Expertise     80
Compensation     81
Extra Managers     81
Teams with Distributed Members     82
Scarce Skills Needed by Many Teams     83
The Relationship Between Product Management/Customer and the Development Team     85
Shortening the Time to Release Through Managing Value     86
Relative Valuation with Scrum     87
Just Do It     90
The Infrastructure, or Core     90
Accelerators to Recovery     92
The Mother of All Problems     93
Appendices
Scrum 1, 2, 3     101
The Science     101
Empirical Process Control     102
Complex Software Development     103
Scrum: Skeleton and Heart     105
Scrum: Roles     106
Scrum: Flow     106
Scrum: Artifacts     109
Product Backlog     109
Sprint Backlog     111
Increment of Potentially Shippable Product Functionality     112
More About Scrum     113
Scrum Terminology     113
Scrum and Agile Books      117
Scrum Books     117
Books on Techniques Used in Scrum for Managing Product Development     117
Books on Managing in an Agile Enterprise     117
Books on Related Theory     118
Books that Provide Insights into Agile     118
Books on Agile Software Engineering Techniques     118
Scrum and Agile Web Sites     118
Example Scrum Kickoff Meeting Agenda     119
Conduct Kickoff Meeting     119
Initial Enterprise Transition Product Backlog     123
Establish Preconditions a Project Must Meet to Use Scrum     123
Establish New Metrics     124
Suboptimal Metrics     124
Change Project Reporting     124
Establish a Scrum Center     125
Scrum Musings     127
Value-Driven Development     127
Realizing Project Benefits Early     129
Eat Only When Hungry     130
For Customers Only     131
Bidding Work     133
Managing Work     134
A Cost-Effective Alternative to Offshore Development     136
How to Use Scrum and Offshore Development     138
Too Large Teams     139
Virtual Teams Instead of Offshore Development      140
Forming Cross-Functional Teams     142
Cross-Functional Teams and Waterfall     143
Index     147