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Authors: Clare Hall, Christopher Hood, Colin Scott
ISBN-13: 9780415199490, ISBN-10: 0415199492
Format: Hardcover
Publisher: Taylor & Francis, Inc.
Date Published: December 1999
Edition: (Non-applicable)
Using unprecedented access to the key actors inside the UK Office of Telecommunications (OFTEL) and supporting interviews, this book explores how telecommunications regulation works from the inside.
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Preface | ||
1 | Ducts, poles and holes in the ground: the inner world of telecommunications regulation | 3 |
2 | The archaeology of a regulatory regime | 15 |
3 | Peculiar place, peculiar culture: organizing and structuring the regulatory office | 33 |
4 | 'Oftel c'est moi': the role of the individual DGT | 61 |
5 | Oftel in space: interdependence and accountability | 82 |
6 | Regulatory decision styles | 107 |
7 | Price controls and numbering administration: Cartesian-bureaucratic issues-processing episodes | 126 |
8 | Regulating anti-competitive conduct and not regulating hotel phone pricing: adhocratic-chaotic issue-processing episodes | 152 |
9 | Complaint-handling, licence enforcement and anti-competitive conduct II: bargaining-diplomatic issue-processing episodes | 172 |
10 | Regulatory science, regulatory policy and possible regulatory futures | 199 |
Epilogue | 212 | |
Notes | 218 | |
Glossary | 230 | |
Bibliography | 234 | |
Index | 245 |