Sustainable Practice For The F »

Sunil Shah – Technical Director and Head of Sustainability, Jacobs
Sunil has over eight years consultancy experience within the built environment, reviewing lifecycle environmental and social impacts from facilities. He has experience in a number of sectors, providing strategic consultancy support for clients including GlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London Fire Brigade.

Sunil has most recently been involved in supporting the inclusion of facilities management within the DTI’s Sustainable Construction Strategy.

sectors including offices, retail and manufacturing. It explains the facilities manager’s role in incorporating sustainability into the whole life-cycle of a building – from initial briefing to final disposal.

The book takes a structured approach:
• masterplanning and real estate (acquisitions and disposals)
• design
• construction and commissioning
• refurbishment, fit-out and project management
• maintenance
• operation
• occupant satisfaction.

Sustainable Practice for the Facilities Manager fills a the gap between the policy-level sustainability books and the detailed technical documents by focusing on the ‘what’ and ‘how’ of planning and implementing sound environmental management practices in the context of FM operations.

It covers policy and trends on global, European and UK levels affecting businesses; compliance requirements for organisations - including some sector-specific areas; and best practice, with good and bad case studies showing the business benefits of incorporating sustainable practice into day-to-day activities.

The book is for:
• facilities management professionals
• public and private organisations owning properties
• property companies
• institutional investors
• building services or supplier organisations
and will help you deliver an improved operationally performing facility.

Sunil Shah – Technical Director and Head of Sustainability, Jacobs
Sunil has over eight years consultancy experience within the built environment, reviewing lifecycle environmental andsocial impacts from facilities. He has experience in a number of sectors, providing strategic consultancy support for clients including GlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London Fire Brigade.

Sunil has most recently been involved in supporting the inclusion of facilities management within the DTI’s Sustainable Construction Strategy.

List of Case Studies     vi
About the Author     ix
Preface     x
Abbreviations     xi
Introduction     xv
Sustainable Development and Facilities Management     1
The growing age of facilities management     1
What is sustainable development?     12
Relationship between FM and sustainability?     37
Sustainable Business Management     49
Green service management     50
Environmental legislation     75
Business case and corporate challenges     95
Corporate responsibility management systems     110
Corporate responsibility reporting     134
Facilities Life cycle     148
Life cycle facilities approach     148
Master planning and real estate     163
Design     173
Construction and commissioning     198
Refurbishment, fit-out and project management     206
Operation of the Facility     219
Maintenance     219
Operation     235
Occupant satisfaction     280
List of Websites     287
Index     295