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Superior Customer Satisfaction and Loyalty: Engaging Customers to Drive Performance »
Authors: Sheldon D. Goldstein
ISBN-13: 9780873897754, ISBN-10: 0873897757
Format: Hardcover
Publisher: ASQ Quality Press
Date Published: September 2009
Edition: (Non-applicable)
Author Biography: Sheldon D. Goldstein
Book Synopsis
Table of Contents
Subjects
Business Books
Marketing & Sales Customer Service
Business Books Marketing & Sales Public Relations
Nonfiction Reference Consumer Guides
Marketing & Sales Customer ServiceBusiness Books
Marketing & Sales Public RelationsNonfiction
Reference Consumer Guides