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Solution Selling: Creating Buyers in Difficult Selling Markets »

Book cover image of Solution Selling: Creating Buyers in Difficult Selling Markets by Michael T. Bosworth

Authors: Michael T. Bosworth, Rick Page, Sallie Sherman
ISBN-13: 9780786303151, ISBN-10: 0786303158
Format: Hardcover
Publisher: McGraw-Hill Companies, The
Date Published: September 1994
Edition: (Non-applicable)

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Author Biography: Michael T. Bosworth

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Book Synopsis

Solution Selling is a process to take the guesswork out of difficult-to-sell, intangible products and services. It enables sellers to make the way they sell as big an advantage as their product or service. After reading this book, salespeople and sales managers will be able to use a well-tested model that guides them through the process of selling. No more smoke and mirrors, blind luck, or high-pressure selling. Just a step-by-step system that ensures a higher rate of success for salespeople and a higher probability that the buyer's expectations will be met. Solution Selling shows how to:

  • Differentiate yourself from your competition and dispel negative sales stereotypes by changing the way you sell.
  • Generate qualified prospects and new business by learning how to gain access to power, influence committee decisions, and negotiate the sell cycle.
  • Synchronize your selling tactics with your prospect's buying cycle and lead more prospects to make a buying decision.
  • Motivate prospects to take action by helping them see themselves solving their own problems by using your product or service.
  • Seize control of the situation and make the sale yourself even when the competition is there first.
  • Close with confidence without using high pressure.

Table of Contents

Acknowledgments
Contents
List of Figures
Introduction
Pt. I10 Faces of Pain1
Prologue: 10 Faces of Buyer Pain3
Pt. IIStrategies to Facilitate, Influence, and Control the Buying Process31
1Recognize the Three Levels of Buyer Need33
2Features, Advantages, and Benefits44
3Participate in the Buyer's Vision51
4Solution Selling Tools - Job Aides72
5Align With the Buyer's Shifting Concerns86
6Lead the Buyer and Stay Strategically Aligned105
7Advance the Buyer's Vision With Value Justification127
8Control the Process, Not the Buyer134
9Draw the Line in Price Negotiations145
10Implement the Solution Selling Process163
Pt. IIISolution Selling in Action185
Solution Selling Reference Stories187
Appendix A: Getting Started with Solution Selling221
Appendix B: Sample Value Justification Presentation225
Resources233

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