Authors: Tom DeMarco
ISBN-13: 9780767907699, ISBN-10: 0767907698
Format: Paperback
Publisher: Crown Publishing Group
Date Published: April 2002
Edition: Reprint
Tom DeMarco is an international management consultant with clients in numerous industries. His previous books include The Deadline (a business novel with more than 40,000 copies sold) and Peopleware (nonfiction, with more than 100,000 copies sold). He divides his time between New York City and Camden, Maine.
To most companies, efficiency means profits and growth.
DeMarco (Peopleware), a management consultant, says that in today's competitive, fast-moving economy, managers work far less effectively than before. Responding to restructuring and staff reductions, managers overemphasize deadlines and rush employees, sacrificing quality. Instead, says DeMarco, executives should encourage teamwork, discourage competition and allow training time. Unfortunately, tedious, jargon-heavy writing dulls DeMarco's worthwhile message. (May) Copyright 2001 Cahners Business Information.
Prelude | ||
Pt. 1 | Slack | |
1 | Madmen in the Halls | 3 |
2 | Busyness | 7 |
3 | The Myth of Fungible Resource | 12 |
4 | When "Hurry Up" Really Means "Slow Down" | 22 |
5 | Managing Eve | 26 |
6 | Business Instead of Busyness | 33 |
Pt. 2 | Lost, but Making Good Time | |
7 | The Cost of Pressure | 45 |
8 | Aggressive Schedules | 54 |
9 | Overtime | 59 |
10 | A Little Sleight of Hand in the Accounting Department | 71 |
11 | Power Sweeper | 75 |
12 | The Second Law of Bad Management | 80 |
13 | Culture of Fear | 86 |
14 | Litigation | 93 |
15 | Process Obsession | 102 |
16 | Quality | 111 |
17 | Efficient and/or Effective | 122 |
18 | Management by Objectives | 126 |
Pt. 3 | Change and Growth | |
19 | Vision | 133 |
20 | Leadership and "Leadership" | 137 |
21 | Dilbert Reconsidered | 142 |
22 | Fear and Safety | 146 |
23 | Trust and Trustworthiness | 150 |
24 | Timing of Change | 155 |
25 | What Middle Management Is There For | 159 |
26 | Where Learning Happens | 163 |
27 | Danger in the White Space | 173 |
28 | Change Management | 181 |
Pt. 4 | Risk and Risk Management | |
29 | Uncommon Sense | 189 |
30 | Risk Management: The Minimal Prescription | 198 |
31 | Working at Breakneck Speed | 204 |
32 | Learning to Live with Risk | 209 |
Afterword | ||
33 | The Needle in the Haystack | 217 |
Index | 221 |