Reframing Organizations: Artistry, Choice, and Leadership » (4th Edition)

Lee G. Bolman and Terrence E. Deal are the best-selling authors of Leading with Soul. Bolman holds the Marion Bloch Chair in Leadership at the Bloch School of Business, University of Missouri—Kansas City. He consults worldwide to corporations, public agencies, universities, and schools. Deal is the Irving R. Melbo Professor of Education at the Rossier School, University of Southern California, and an international consultant to business, health care, military, educational, and religious organizations.

Become a More Versatile Manager and a More Artistic Leader

In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of "reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their four frames view organizations as factories, families, jungles, and theaters or temples:

• The Structural Frame: how to organize and structure groups and teams to get results
• The Human Resource Frame: how to tailor organizations to satisfy human needs, improve human resource management, and build positive interpersonal and group dynamics
• The Political Frame: how to cope with power and conflict, build coalitions, hone political skills, and deal with internal and external politics
• The Symbolic Frame: how to shape a culture that gives purpose and meaning to work, stage organizational drama for internal and external audiences, and build team spirit through ritual, ceremony, and story

The core of the book is reframing, a tool for finding new opportunities and options in confusing and troubling organizational situations. The authors show how multiple frames give leaders an edge in decoding organizational complexity. The new edition highlights current developments in organizational and leadership research. It presents new case examples from organizations such as eBay, Enron, Harley-Davidson, the New York City Fire Department, and the U.S. Marine Corps. The book also introduces "Organizational Theory’s Greatest Hits," text boxes that ground the book in the most influential scholarly work. The new edition also offers a rich mix of geographic, cultural, and gender diversity throughout.

Includes on-line instructor’s guide available at www.wiley.com/college/bolman

Pt. 1 Making Sense of Organizations

1 Introduction: The Power of Reframing 3

2 Simple Ideas, Complex Organizations 23

Pt. 2 The Structural Frame

3 Getting Organized 45

4 Structure and Restructuring 71

5 Organizing Groups and Teams 33

Pt. 3 The Human Resource Frame

6 People and Organizations 119

7 Improving Human Resource Management 139

8 Interpersonal and Group Dynamics 165

Pt. 4 The Political Frame

9 Power, Conflict, and Coalition 191

10 The Manager as Politician 211

11 Organizations as Political Arenas and Political Agents 229

Pt. 5 The Symbolic Frame

12 Organizational Symbols and Culture 351

13 Culture in Action 279

14 Organization as Theater 293

Pt. 6 Improving Leadership Practice

15 Integrating Frames for Effective Practice 311

16 Reframing in Action: Opportunities and Perils 327

17 Reframing Leadership 341

18 Reframing Change in Organizations: Training, Realigning, Negotiating, and Grieving 373

19 Reframing Ethics and Spirit 397

20 Bringing It All Together: Change and Leadership in Action 411

21 Epilogue: Artistry, Choice, and Leadership 435

Appendix The Best of Organizational Studies: Scholars' Hits and Popular Best-Sellers 439

References 445

Name Index 483

Subject Index 494