Quality Audit for ISO 9001:2000 The » (REV)

In this update of the first edition of 2000, consultant Wealleans addresses the realities of auditing to the new standard. He puts the audit in context, describing the process of auditing and its function, the purpose, benefits and types of auditing, quality management, the ISO 9000 standards and the ISO 19011 auditing standard, certification, and the training of auditors. He then gets down to the practicalities of running the audit, including planning, preparation, conducting the audit, providing reporting and documentation, managing the audit and follow-up, selecting techniques according to need, and conducting product and process audits, He closes with an essay about quality systems and auditing and what they imply about the future, including automation. A bibliography would be a welcome addition in future editions. Annotation ©2004 Book News, Inc., Portland, OR