Proving the Value of HR: How and Why to Measure ROI (Practical HR Series) (with CD-ROM) » (with CD-ROM)

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and the chairman of the ROI Institute. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is the author of Accountability in Human Resouce Management, The Human Resources Scorecard, and Managing Employee Retention. Patricia Pulliam Phillips, PhD, is an internationally recognized author, consultant, and researcher, a chairman of The Chelsea Group, Inc., and president and CEO of the ROI Institute. She is the author of The Bottomline on ROI, Measuring ROI in the Public Sector, and Retaining Your Best Employees. They both live in Chelsea, Alabama.

Measuring the return on investment (ROI) of human resources is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive team. HR managers and executives must show HR's contribution and prove that HR policies, practices, and solutions add directly to the organization's bottom line.
 
Proving the Value of HR is practical and equips HR with the tools necessary to tackle return on investment.
 
This book provides basic, step-by-step instructions to develop the ROI of HR. It is much easier to read than other ROI-based books and uses examples directly from the practice of human resources. It shows how the ROI methodology is a communication tool to strengthen the relationship with senior management as well as a process-improvement tool to enhance and improve HR's contribution.
 
The accompanying CD-ROM expands the scope of the book with 49 tools and templates, charts and graphs, a complete case study, self-assessment instruments, exercises, plus ROI formulas in a spreadsheet-ready format.