Practicing Organization Development: A Guide for Leading Change » (3rd Edition)

Jacqueline M. Stavros is an associate professor for College of Management, Lawrence Technological University, where she teaches OD and change in graduate and doctorate programs. She is author and editor of more than 40 articles and books on Appreciative Inquiry, Sustainability, and Thin Book of SOAR: Building Strengths-Based Strategy.

Roland L. Sullivan is founder of Sullivan Transformation Agents for more than 40 years he has guided change processes around the world in virtually every major industry. He is known for Whole System Transformation.

Arielle Sullivan with a passion for change, studies Global Business at the University of Iowa.

Essential resources for training and HR?professionals

Practicing Organization Development

A Guide for Leading Change

William J. Rothwell

Jacqueline M. Stavros

Roland L. Sullivan

Arielle Sullivan

Editors

Third edition

Practicing Organization Development, Third Edition

Building on its reputation as the most practical, comprehensive, useful, and clearly written handbook on organization development (OD), this new edition of Practicing Organization Development has been thoroughly revised updated to reflect the most recent developments in the field. With contributions from leading OD practitioners and scholars, the book includes a review of the core elements of OD that offers new information on a variety of topics such as leadership transformation and development, questions of inquiry, multi-level strategic change, global compact, positive states of organizing, and OD's role in creating a structure of belonging.

Praise for the Third Edition of Practicing Organization Development

"Nowadays a good roadmap is needed to navigate all the roads and this book does a great job of telling the reader of the variety of destinations that can be reached and how to reach them . . . .this book is as complete a compendium on what OD is and can be as is currently available."
—Dr. Edgar H. Schein, Sloan Fellows Professor of Management Emeritus, MIT Sloan School of Management

"Many of our organizations are in a crucible. Crucibles are utterly transformational experiences from which one emerges either hopelessly broken or powerfully emboldened to learn and lead. This book is a bright signal of what our change field has to assist you to becomesuccessful and make a difference in all you do."
—Dr. Warren Bennis, professor and founding chairman of The Leadership Institute at the University of Southern California

William J. Rothwell is professor of human resource development of Learning and Performance Systems on the University Park campus of The Pennsylvania State University. He is author and editor of more than 60 books, including the bestselling Mastering the Instructional Design Process from Pfeiffer.

List of Figures, Tables, and Exhibits

Introduction 1

Pt. 1 Foundations 9

1 Organization Development and Change William J. Rothwell Rothwell, William J. Jacqueline M. Stavros Stavros, Jacqueline M. Roland L. Sullivan Sullivan, Roland L. 11

2 Change Process and Models William J. Rothwell Rothwell, William J. Roland L. Sullivan Sullivan, Roland L. 43

3 On the Shoulders of Giants: The Origins of OD John J. Scherer Scherer, John J. Billie T. Alban Alban, Billie T. 71

4 Building Convergence Between Human Resource Management and OD William J. Rothwell Rothwell, William J. 94

5 Competencies of OD Practitioners Christopher G. Worley Worley, Christopher G. William J. Rothwell Rothwell, William J. Roland L. Sullivan Sullivan, Roland L. 107

6 Mindful Leadership Development: Assessing Self for Leading Change Jacqueline M. Stavros Stavros, Jacqueline M. Jane Galloway Seiling Seiling, Jane Galloway 136

7 Appreciative Inquiry: OD in the Post-Modern Age Jane Magruder Watkins Watkins, Jane Magruder Jacqueline M. Stavros Stavros, Jacqueline M. 158

Pt. 2 OD Process to Guide Change 183

8 Entry: Marketing and Positioning OD Alan Weiss Weiss, Alan 185

9 Front-End Work: Effectively Engaging with the Client System David W. Jamieson Jamieson, David W. 204

10 Launch: Assessment, Action Planning, and Implementation D. D. Warrick Warrick, D. D. 234

11 Situational Evaluation Steven H. Cady Cady, Steven H. Julie Auger Auger, Julie Marguerite Foxon Foxon, Marguerite 269

12 Closure: Freeing Up Energy to Move Forward Ann M. Van Eron Van Eron, Ann M. W. Warner Burke Burke, W. Warner 287

Pt. 3 Levels and Types of Change 299

13 Taking Organization CultureSeriously Edgar Schein Schein, Edgar 301

14 Individual Development in OD: Human-Centric Interventions Udai Pareek Pareek, Udai Lynnea Brinkerhoff Brinkerhoff, Lynnea John J. Scherer Scherer, John J. Rick Flath Flath, Rick 312

15 Team Building and the Four Cs of Team Performance W. Gibb Dyer Dyer, W. Gibb Jeffrey H. Dyer Dyer, Jeffrey H. 329

16 Interventions in Large Systems Thomas G. Cummings Cummings, Thomas G. Ann E. Feyerherm Feyerherm, Ann E. 345

17 Whole System Change: What It Is and Why It Matters Emily Axelrod Axelrod, Emily Steven H. Cady Cady, Steven H. Peggy Holman Holman, Peggy 363

18 SOAR: Linking Strategy and OD to Sustainable Performance Jacqueline M. Stavros Stavros, Jacqueline M. Daniel K. Saint Saint, Daniel K. 377

Pt. 4 Special Issues in OD 395

19 Positive Organizational Change: What the Field of POS Offers to OD Practitioners David S. Bright Bright, David S. Kim Cameron Cameron, Kim 397

20 Systemic Sustainability[superscript SM]: Moving Sustainability from Ideas to Action Mona A. Amodeo Amodeo, Mona A. C. Keith Cox Cox, C. Keith 411

21 The Global OD Consultant Therese F. Yaeger Yaeger, Therese F. Peter F. Sorensen Sorensen, Peter F. Perla Rizalina M. Tayko Tayko, Perla Rizalina M. Eric Gaynor-Butterfield Gaynor-Butterfield, Eric 425

22 Inclusion: The HOW for Organizational Breakthrough Judith H. Katz Katz, Judith H. Frederick A. Miller Miller, Frederick A. 436

23 Organization Design Amy Kates Kates, Amy 446

24 The OD Role in Making Mergers and Acquisitions Work Mitchell Lee Marks Marks, Mitchell Lee Philip H. Mirvis Mirvis, Philip H. 457

25 Human Systems Dynamics: Competencies for a New Organizational Practice Glenda H. Eoyang Eoyang, Glenda H. 465

26 Seeing and Influencing Self-Organization Kristine Quade Quade, Kristine Royce Holladay Holladay, Royce 476

27 Values, Ethics, and Expanding the Practice of OD William Gellermann Gellermann, William Terri Egan Egan, Terri 492

28 Technologies to Support Interactive and Connective OD in a Virtual World Richard G. Bush Bush, Richard G. S. Alan McCord McCord, S. Alan 502

29 Transformational Learning Journeys: Seeing Is Believing Philip H. Mirvis Mirvis, Philip H. 516

30 The Personhood of the OD Practitioner Saul Eisen Eisen, Saul 527

31 The Organizational Fitness Process: A System-Wide Alignment Michael Beer Beer, Michael 535

32 Context Blindness: What We Don't See Will Hurt Us Barry Oshry Oshry, Barry 546

33 Transforming the HR-OD Audit by Using Whole Systems T. V. Rao Rao, T. V. 555

34 Emergence: The Gestalt Approach to Change Herb Stevenson Stevenson, Herb 561

35 Practicing Internal OD Alan Weiss Weiss, Alan 568

36 Estimating OD Success Rates at the National Level Robert T. Golembiewski Golembiewski, Robert T. 577

37 Four Risk Factors of the Unexamined Life: Be-Know-Do Peter Koestenbaum Koestenbaum, Peter 588

38 Whole System Transformation: Becoming Dramatically Different Jennifer Todd Todd, Jennifer John Parker Parker, John Arielle Sullivan Sullivan, Arielle 594

39 The Keys to Building a Transformative OD Practice: An Interview with Edie Seashore Gina Lavery Lavery, Gina Tracey Wik Wik, Tracey 608

Pt. 5 The Future of Organization Development 615

40 Dialogic OD: Turning Away from Diagnosis Gervase R. Bushe Bushe, Gervase R. 617

41 Valuable Insights on OD from the Contributors D. D. Warrick Warrick, D. D. 624

42 The Shifting Field of OD Practice Jane Magruder Watkins Watkins, Jane Magruder 634

Guest Essay: Soular Power Ange Wayne Wayne, Ange 639

About the Editors 642

About the Contributors 645

Subject Index 665

Name Index 677