Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Healthcare » (4th Edition)

Davis, Carol M., EdD, PT (Univ of Miami)

One of the most recognized and respected texts in rehabilitation for nearly two decades, Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care has been updated into a substantial fourth edition that includes the latest information on the relationship between the patient and the practitioner.

Dr. Carol Davis, along with contributions from three of today's leaders, has written this fourth edition to assist health care professionals in learning about themselves. Patient Practitioner Interaction is filled with information designed to help improve personal interaction and communication skills, specifically when dealing with difficult circumstances. Students and professionals are instructed on the finer points of how to learn about the patients with whom they will come in contact as well as the challenges of interacting with therapeutic presence in the ever-changing world of health care under demanding circumstances.

Patient Practitioner Interaction, Fourth Edition offers students and professionals a chance to explore self-awareness and how their communication patterns and values were originally developed. This practical and user-friendly resource encourages the use of reflection and problem solving skills to achieve professional maturation and explains how the nature of their own decisions and values affects their attitudes and actions toward others.

The updated fourth edition of Patient Practitioner Interaction, by Dr. Carol Davis, will guide health care professionals to promote the healing process in patients and their loved ones through sensitivity and improved communication. This renowned text is a provenessential and belongs on the bookshelf and in the minds of every physical therapy student and health care professional.

New to this Fourth Edition:

Cultural awareness and sensitivity material is expanded to include results of work done with physical therapy and medical students.
Ethical dilemmas that reflect unrealistic demands on the part of institutions and managed care.
Exercises at the end of each chapter assist the students to personalize and interact with the content.
New material on calming hostile patients and visitors.
Contemporary examples and updated vignettes to reflect modern-day practice.
Updated chapters that reflect current theory and practice.

Special Features:

Workbook format with space for reflection and interaction.
Thought-provoking, realistic case studies to better illustrate concepts and situations and to help develop solutions for difficult and stressful situations.
Includes the Feeling Wheel, which offers a framework that delineates and identifies the six basic feelings.

Carol Schunk

This book tackles the difficult topics related to the affective domain, which is an essential part of successful practice in healthcare. Although the reason is not clear, such issues are often minimized in professional education. One explanation is that expertise is generally not available, and the comfort level among faculty in dealing with these topics is low. This text minimizes the uncertainty of teaching these subjects using an interactive style and including participatory exercises in each chapter. Reminiscent of a psychology self-help book, students can explore their own values, awareness, and communication style in relation to working with patients. The exercises are probably most beneficial if accompanied by group discussion (such as a classroom) but the organization of the chapters is such that the practicing clinician will also benefit greatly from the content. Additions to the third edition are positive and timely. Topics such as interviewing and patient education fit into the current focus on patient responsibility. Patient satisfaction is positively influenced by communication skills in a variety of situations, recognition of health behavior, and personal interaction as described in several chapters. The chapters do flow nicely, but it would be possible to use them independently and at different levels in a curriculum. The content of this text is used in practice more consistently than any other technique or modality, but the number of references on these topics is very limited. The skills presented here are those that probably should be reviewed by practitioners on an annual basis as an ethical awareness refresher course. Given the ease of applying theinformation presented, this book could benefit all those who interact with patients.

Contents       Dedication Acknowledgments About the Author Contributing Authors Preface Preface to the First Edition Foreword     Section I: Awareness of Self Chapter 1: Basic Awareness of Self Chapter 2: Family History Chapter 3: Values as Determinants of Behavior Chapter 4: Identifying and Resolving Moral Dilemmas     Section II: Interacting With Others Chapter 5: The Nature of Effective Helping: Empathy and Sympathy vs Pity Chapter 6: Effective Communication: Problem Identification and Helpful Responses Chapter 7: Assertiveness Skills and Conflict Resolution Chapter 8: Communicating to Establish Rapport and Reduce Negativity Using Neurolinguistic Psychology   Helen L. Masin, PT, PhD Chapter 9: Communicating With Cultural Sensitivity   Helen L. Masin, PT, PhD Chapter 10: The Helping Interview Chapter 11: Health Behavior and Effective Patient Education   Kathleen A. Curtis, PT, PhD Chapter 12: Communicating With Persons Who Have Disabilities   Kathleen A. Curtis, PT, PhD Chapter 13: Sexuality and Disability: Effective Communication   Sherrill H. Hayes, PT, PhD Chapter 14: Communicating With the Dying and Their Families Chapter 15: Stress Management     Index