Authors: Fred Massarik, Marissa Pei-Carpenter
ISBN-13: 9780787946647, ISBN-10: 0787946648
Format: Paperback
Publisher: Wiley, John & Sons, Incorporated
Date Published: February 2002
Edition: 1st Edition
Fred Massarik is a professor emeritus of behavioral science and industrial relations and former chair of the behavioral and organizational science faculty in the Anderson School of Management at the University of California, Los Angeles. He is an original member of the National Training Laboratories Institute for Applied Behavioral Science (NTL) and consults internationally with corporate clients and universities.
Marissa Pei-Carpenter is a business consultant focusing on strategic planning/ management decision-making, quality and continuous improvement, and teamwork. Her clients have included organizations such as AT&T, Toyota, Exxon Chemical, Allied Signal, Rockwell International, Unocal, Orange County Transportation Authority, Amgen, and the American Heart Association.
Editorial Board: David Bradford, W. Warner Burke, Edith W. Seashore, Robert Tannenbaum, Christopher G. Worley, and Shaolin Zhang.
Written for organization development professionals and researchers, this book reflects the current state and future prospects of the field. Emphasizing the personal aspects of the consultant-client relationship, the importance of intuition and subjective factors, and an holistic approach, the book seeks to connect theory, research, and practice with core values. Massarik taught behavioral science and industrial relations at the University of California; Pel-Capenter is a business consultant. Annotation c. Book News, Inc., Portland, OR (booknews.com)
List of Tables and Figures | ||
Foreword to the Series | ||
Introduction to the Series | ||
Statement of the Board | ||
Acknowledgments | ||
Preface | ||
1 | A Way In: Words, Values, and Management | 1 |
2 | A Framework for OD Consultation | 19 |
3 | The Self | 25 |
4 | Working with the Client | 43 |
5 | Rethinking the Issue of Change | 59 |
6 | Changing Cultures: Concepts and Constraints | 73 |
7 | Getting on with It: Entry, Contracting, and Engagement | 83 |
8 | Diagnosis and Turbulence | 99 |
9 | Doing Something About It: The Intervention Concept | 107 |
10 | Intervention Scenarios | 125 |
11 | Reflections and Perspectives | 163 |
12 | Beyond the Horizon | 195 |
Endnotes | 213 | |
Bibliography | 219 | |
About the Authors | 231 | |
About the Editors | 235 | |
Index | 239 |