Operations and Supply Management: The Core » (2nd Edition)

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Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

Jacobs and Chase continue to lead the field of Operations Management with cutting edge up-to-date content, technology, and motivation. Now, in this Second Edition Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with sections on the four essential core areas—strategy, process management, supply chain management, and inventory and control (supply and demand planning). This set of four core areas was first suggested by a panel of OM instructor’s at the Decision Science Institute meeting, and has been verified by market research which examined course syllabi from across the US.

The Second Edition provides increased emphasis on supply management concepts, integrates sustainability as a strategic consideration, and includes updated company applications, problems, and cases.

Operations and Supply Management: The Core, Second EditionStrategy and SustainabilityChapter 1: Operations and Supply Chain Management Chapter 2: Strategy and SustainabilityManufacturing and Service ProcessesChapter 3: Strategic Capacity ManagementChapter 4: Production Processes Chapter 5: Service ProcessesChapter 6: Quality Management and Six-sigma Chapter 7: ProjectsSupply Chain Processes Chapter 8: Global Sourcing and Procurement Chapter 9: Location, Logistics and DistributionChapter 10: Lean and Sustainable Supply ChainsSupply and Demand Planning Chapter 11: Demand Management and ForecastingChapter 12: Aggregate Operations PlanningChapter 13: Inventory Control Chapter 14: Material Requirements PlanningAppendixA. Linear Programming Using the Excel SolverB. Learning CurvesC. Answers to Selected ProblemsD. Present Value TableE. Negative Exponential DistributionF. Areas of the Cumulative Standard Normal Distribution