Operations Management »

This book details the operations and production processes, considering such factors as costs, quality, speed of delivery, and flexibility of businesses. The authors also set up paradigms for managment decision-making, explain the detials of forecasting needs for goods and services, and much more.

Preface
The Scope of Operations and Production Management
Decision Making: Concepts and Tools
Forecasting
Product Planning, Process Selection, and Capacity Planning
Facility Location
Design of the Work System and Work Measurement
Facilities Design and Layout
Aggregate Planning and Master Scheduling
Inventory Management
Material Requirements Planning and Just-In-Time
Facilities Imvestment Decisions
Project Management
Waiting Lines and Queuing
Quality Assurance
Glossary
Appendices
Index
PUBLICITY AND PUBLIC RELATIONS