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Operations Management » (6th Edition)

Book cover image of Operations Management by Nigel Slack

Authors: Nigel Slack, Stuart Chambers, Robert Johnston
ISBN-13: 9780273730460, ISBN-10: 0273730460
Format: Paperback
Publisher: Prentice Hall
Date Published: July 2010
Edition: 6th Edition

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Author Biography: Nigel Slack

Editor in Chief

Cary L. Cooper is based at Lancaster University as Professor of Organizational Psychology. He is the author of over 80 books, is past editor of the Journal of Organizational Behavior, and Founding President of the British Academy of Management.

Advisory Editors

Chris Argyris is James Bryant Conant Professor of Education and Organizational Behavior at Harvard Business School.

William Haynes Starbuck is Professor of Management and Organizational Behavior at the Stern School of Business, New York University.

Volume Editors

Nigel Slack is the Royal Academy of Engineering Professor of Service and Support Management at Cambridge University and Professor of Operations Strategy at Warwick Business School. He is the author of many publications in the Operations Management area, including the market leading text, Operations Management (Fourth Edition, 2004) with Stuart Chambers and Robert Johnston, which has been translated into several languages.

Michael Lewis is Professor of Operations and Supply Management at Bath University. He has published widely in the Operations Management and Strategy areas, including the four-volume series of edited papers Operations Management: Critical Perspectives

(2003).

Book Synopsis

Now in its 6th edition, Operations Management is written for a wide range of students following a course at undergraduate, postgraduate and other professional qualifications.

Table of Contents

Preface
Guided tour of the book
Guided tour of the student resources on the companion website
How to use the book
About the authors
Acknowledgements
Pt. 1Introduction2
Ch. 1Operations management4
Ch. 2The strategic role and objectives of operations37
Ch. 3Operations strategy64
Pt. 2Design92
Ch. 4Process design94
Ch. 5The design of products and services127
Ch. 6Supply network design161
Ch. 7Layout and flow203
Ch. 8Process technology244
Ch. 9Job design and work organization282
Pt. 3Planning and control320
Ch. 10The nature of planning and control322
Ch. 11Capacity planning and control357
Ch. 12Inventory planning and control404
Ch. 13Supply chain planning and control443
Ch. 14Enterprise resource planning (ERP)481
Ch. 15Lean operations and JIT517
Ch. 16Project planning and control551
Ch. 17Quality planning and control591
Pt. 4Improvement636
Ch. 18Operations improvement638
Ch. 19Failure prevention and recovery678
Ch. 20Managing improvement - the TQM approach717
Pt. 5The operations challenge748
Ch. 21The operations challenge750
Glossary770
Index781

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