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Operations Management » (10th Edition)

Book cover image of Operations Management by William Stevenson

Authors: William Stevenson
ISBN-13: 9780073377841, ISBN-10: 0073377848
Format: Hardcover
Publisher: McGraw-Hill Companies, The
Date Published: October 2008
Edition: 10th Edition

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Author Biography: William Stevenson

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.

He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.

Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

Book Synopsis

The Tenth Edition of Operations Management features the latest concepts and applications while preserving the core concepts that have made the text a market leader. Stevenson’s careful explanations and approachable format supports students in understanding the important operations management concepts as well as applying tools and methods. By providing detailed examples, solved problems, questions, and cases students learn by doing, and the Tenth Edition continues to offer more support for 'doing Operations' than any other.

Table of Contents

1Introduction to operations management2
2Competitiveness, strategy, and productivity34
3Forecasting64
4Product and service design120
5Strategic capacity planning for products and services168
6Process selection and facility layout216
7Design of work systems296
8Location planning and analysis346
9Management of quality380
10Quality control430
11Inventory management482
12Aggregate planning540
13MRP and ERP574
14JIT and lean operations616
15Scheduling654
16Supply chain management692
17Project management726
18Waiting lines778

Subjects