Authors: William Stevenson
ISBN-13: 9780073377841, ISBN-10: 0073377848
Format: Hardcover
Publisher: McGraw-Hill Companies, The
Date Published: October 2008
Edition: 10th Edition
Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.
He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.
Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.
The Tenth Edition of Operations Management features the latest concepts and applications while preserving the core concepts that have made the text a market leader. Stevenson’s careful explanations and approachable format supports students in understanding the important operations management concepts as well as applying tools and methods. By providing detailed examples, solved problems, questions, and cases students learn by doing, and the Tenth Edition continues to offer more support for 'doing Operations' than any other.
1 | Introduction to operations management | 2 |
2 | Competitiveness, strategy, and productivity | 34 |
3 | Forecasting | 64 |
4 | Product and service design | 120 |
5 | Strategic capacity planning for products and services | 168 |
6 | Process selection and facility layout | 216 |
7 | Design of work systems | 296 |
8 | Location planning and analysis | 346 |
9 | Management of quality | 380 |
10 | Quality control | 430 |
11 | Inventory management | 482 |
12 | Aggregate planning | 540 |
13 | MRP and ERP | 574 |
14 | JIT and lean operations | 616 |
15 | Scheduling | 654 |
16 | Supply chain management | 692 |
17 | Project management | 726 |
18 | Waiting lines | 778 |