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Multicultural Law Enforcement: Strategies for Peacekeeping in a Diverse Society » (5th Edition)

Book cover image of Multicultural Law Enforcement: Strategies for Peacekeeping in a Diverse Society by Robert M. Shusta

Authors: Robert M. Shusta, Deena R. Levine, Philip R. Harris, Herbert Z. Wong, Aaron T. Olson
ISBN-13: 9780135050880, ISBN-10: 013505088X
Format: Paperback
Publisher: Prentice Hall
Date Published: January 2010
Edition: 5th Edition

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Author Biography: Robert M. Shusta

Robert M. Shusta, Captain ret., MPA, served over 27 years in law enforcement, and retired as a Captain at the Concord, California, Police Department. He has been a part-time instructor at numerous colleges and universities in northern California and at police academies. He is a graduate of the 158th FBI National Academy and the 4th California Command College conducted by POST. He served on state commissions responsible for developing and recommending to POST guidelines, policy, and training on cultural awareness and crimes motivated by hate.

Deena R. Levine, MA, has been providing consulting and training to organizations in both the public and private sectors since 1983. She is the principal of Deena Levine & Associates, a firm specializing in cross-cultural and communication workplace training as well as global business consulting. She and her associates, together with representatives from community organizations, have provided programs to police departments, focusing on cross-cultural and human relations. She worked at the Intercultural Relations Institute, formerly at Stanford University, developing multicultural workforce training for managers and supervisors. She wrote an additional widely used text on the cultural aspects of communication, entitled Beyond Language: Cross-Cultural Communication (Regents/Prentice Hall).

Herbert Z. Wong, PhD, an organizational psychologist, provides cultural awareness and diversity training to law enforcement officers on local, state, and federal levels nationwide. He is President of Herbert Z. Wong & Associates, a management consulting firm to over 300 businesses, universities, government agencies, and corporations, specializing in multicultural management and workforce diversity. In 1990, Dr. Wong co-founded and was President of the National Diversity Conference, which became the Society for Human Resource Management’s Workplace Diversity Conference. He developed and provided the national Training-of-Trainers programs for the seven-part Valuing Diversity videotape series used in over 4,000 organizations worldwide. In addition, Dr. Wong has written extensive papers and publications on workforce diversity and multicultural leadership issues.

Aaron T. Olson, M.Ed., is a criminal justice instructor at Portland Community College, Portland, Oregon, where he teaches police, courts, criminal investigations, cooperative education, and cultural diversity courses. He designed the first cultural diversity course and curriculum for the college’s criminal justice program in 2001. Outside of academia he is an organization and training consultant, specializing in multicultural training workshops for law enforcement, corrections, telecommunications, fire services, and medical professionals. He is a retired Oregon State Police patrol sergeant and shift supervisor with 26 years police experience in communications, recruiting, and patrol assignments. He has also instructed at Oregon’s Department of Public Safety Standards and Training, teaching recruit, supervision, mid-management and executive management courses. He established and still delivers public safety workshops to immigrants and refugees at the Immigrant Refugee Community Organization (IRCO), and has written instructor manuals and textbooks dealing with workforce diversity, leadership, communications, and train-the-trainer instructor courses.

Philip R. Harris, PhD, is a management psychologist with extensive experience in both the criminal justice system and cross-cultural studies. President of Harris International, Ltd., in La Jolla, California, he is author/editor of approximately 43 volumes, including Managing Cultural Differences (7th ed., Butterworth-Heinemann), Managing the Knowledge Culture (HRD Press) and The New Work Culture (2nd ed., HRD Press). A global consultant to over 200 systems, he has had as law enforcement clients the California POST Command College, the Office of Naval Research/USMC Corrections Officers, the U.S. Customs Service, the District of Columbia Police Department, and the Philadelphia Police Department Dr. Harris is listed in Who’s Who in America.

Book Synopsis

MULTICULTURAL LAW ENFORCEMENT: STRATEGIES FOR PEACEKEEPING IN A DIVERSE SOCIETY, 5/e explains how the influences of culture, race, and ethnicity impact law enforcement and the communities they serve. Known for its breadth of coverage, this classic text addresses a variety of populations and includes new material on the mentally ill, the homeless, gangs, immigrants, Native Americans, multiracial groups, and cross-cultural communications styles. Using cases, guidelines, and protocols, it focuses on the contact police officers and civilian employees have with the community and stresses the importance of cultural awareness, understanding and respect.

Table of Contents

Preface
Acknowledgments
Foreword
Pt. 1Impact of Cultural Diversity on Law Enforcement1
1Multicultural Communities: Challenges for Law Enforcement3
2The Changing Law Enforcement Agency: A Microcosm of Society32
3Multicultural Representation in Law Enforcement: Recruitment, Retention, and Promotions63
Pt. 2Training in Cultural Understanding for Law Enforcement89
4Preparation and Implementation of Cultural Awareness Training90
5Cross-Cultural Communication for Law Enforcement114
Pt. 3Cultural Specifics for Law Enforcement139
6Law Enforcement Contact with Asian/Pacific Americans140
7Law Enforcement Contact with African Americans166
8Law Enforcement Contact with Latino/Hispanic Americans193
9Law Enforcement Contact with Arab Americans and Other Middle Eastern Groups214
10Law Enforcement Contact with American Indians242
Pt. 4Response Strategies to Crimes Motivated by Hate/Bias265
11Hate/Bias Crimes: Insights and Response Strategies267
12Hate/Bias Crimes: Reporting and Tracking294
13Hate/Bias Crimes: Investigations, Control, and Victimology315
Pt. 5Cultural Effectiveness for Peace Officers345
14Peace Officer Image and Cultural Sensitivity346
15Police Officer Professionalism and Peacekeeping Strategies in a Diverse Society367
Appendix A Multicultural Community and Workforce: Attitude Assessment Survey395
Appendix B Cultural Diversity: Survey for Needs Assessment401
Appendix C Recruitment Action Plan407
Appendix D Techniques and Methods of Recruitment: Expanded Course Outline410
Appendix E Sample Agency Courses412
Appendix F Guidelines for Design of Cultural Awareness Programs422
Appendix G Cultural Holidays and Religious Celebrations434
Appendix H Models for Management438
Appendix I Directory of Organizations: Antibias Education440
Appendix J Hate Violence Tracking Forms442
Appendix K Listing of Consultants and Resources446
Index449

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