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Masterful Coaching » (1st Edition)

Book cover image of Masterful Coaching by Robert Hargrove

Authors: Robert Hargrove
ISBN-13: 9780787960841, ISBN-10: 0787960845
Format: Hardcover
Publisher: Jossey-Bass Inc., Publishers
Date Published: October 2002
Edition: 1st Edition

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Author Biography: Robert Hargrove

Robert Hargrove is a worldfamous thought leader on executive coaching. He has trained over 30,000 people in transformational leadership. Coaching clients include a U.S.A. Under Secretary of Defense, a New York Stock Exchange chairman, and a European CEO of the Year. He is the author of Masterful Coaching and The Masterful Coaching Fieldbook, both from Pfeiffer, and Your Coach in a Book from Jossey-Bass.

Book Synopsis

Masterful Coaching

"What is Masterful Coaching?" asks Robert Hargrove. "Masterful coaching is about nothing but co-creating an Impossible Future with someone—from a good leader to great one, from a third world nation to a first, from industry follower to industry game changer."

Says Hargrove, "Coaching is the fastest, most powerful way to develop leaders at all levels." Ask people "'What is impossible that you are going to do today?' versus 'How are we going to get our list of homogenized corporate leadership competencies into you?'"

As people stretch to reach goals, they realize that what got them here as a leader isn't going to get them there. Masterful coaching is about transformational learning, not transactional techniques.

When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey of becoming a masterful coach along with guiding ideas, tools, and methods.

You will gain the confidence and skills needed to master one-year coaching engagements with Hargrove's 12 Catalytic Coaching Conversations.

This new edition will show you how to:

  • Stand in people's greatness, even when they fall from it
  • Coach executives to realize an Impossible Future and Transformational Change
  • Co-create a winning game plan and jump start it with catalytic breakthrough projects
  • Develop extraordinary leaders in the process of producing extraordinary results
  • Provide people the ultimate self-development and growth experience
  • Implement the "secrets" of worldclass coaches in building a super successful coaching practice

Table of Contents

List of Diagramsvi
Introduction: Coaching is Hot!1
Part ITransforming Individuals
1.The Journey: What is Masterful Coaching?15
A Journey, Not a Destination16
The Five Compass Points of Masterful Coaching: Mapping the Territory17
2.Becoming a Masterful Coach: A Coach is Something that You "BE"43
Part 1It's Who You Are Being, Not Just Technique44
Part 2Masterful Coaching Is a Matter of Distinction49
A Seven-Step Methodology for Calling Yourself Forth as a Masterful Coach61
3.Coaching Happens in Conversations: The Power of Conversation65
Coaching Conversations Are Special Conversations in Our Culture66
A Seven-Cap Coaching Conversation System72
A Success Formula for Powerful Coaching Conversations76
4.Masterful Coaching is Transformational: Triple Loop Learning85
Transformational Learning: Life as a Narrative86
Coaching Leaders--Triple Loop Learning89
Mastering the Definitions and Distinctions of Triple Loop Learning91
Rut Stories and River Stories95
The Myth of Icarus103
5.Coaching Executives and Leaders at All Levels: A Powerful, Step-By-Step Model105
Take 'Em Out and Shoot 'Em106
Masterful Coaching for Leaders--The Method110
Part IITransforming Groups
6.Reinventing the Organization: Being the Source of a New Future129
Guiding Principles of Organization Reinvention130
Masterful Coaching--The Method for Organizational Reinvention133
7.Building Shared Understanding: Mastering the Art of Creative Collaboration151
Coaching Groups to Transform How They Think and Work Together153
The CollabLab Process--A Three-Step Model That Works Every Time158
Coaching in the CollabLab163
How to Be a Skilled Facilitator of Collaborative Conversations Every Day165
A Coach Is First and Foremost a Teacher171
8.Recognizing and Dispersing Posturing and Defensiveness: Tools for Empowering Individuals and Groups173
Defensive Thinking and Behavior for Avoiding Threat and Embarrassment174
The Power of Discussing the Undiscussable175
The Source of Defensive Routines177
Euro Bank: A Scenario of Defensive Routines178
Strategies for Eliminating Defensive Routines181
Bob Putnam on Facilitating Defensive Routines183
Roger Schwarz on Eliminating Defensive Routines189
Tools Can Create New Possibilities193
9.Go for Results Now! Breakthrough Goals and Techniques195
Stretch Goals, Yearning, and Learning196
Guidelines for Coaching People and Groups to Produce a Breakthrough197
Triggering Breakthrough Thinking at Engelhard Corporation200
Going for Breakthrough203
The Breakthrough Technique204
Launching the Breakthrough Technique208
Action Learning212
The Breakthrough Technique at Dun & Bradstreet213
Part IIIThe Secrets of Masterful Coaches
10.To Cause People's Success: Coach Them to Understand the Unwritten Rules of the Game219
The Power of Rules in Our Lives220
A Coaching Method for Uncovering and Realigning the Unwritten Rules225
In Conclusion230
11.To Provide Meaningful Feedback: Rip The Blinders off so People see Themselves as Others see Them231
An Alchemical Chamber of Personal and Organizational Transformation232
A Method for Unfreezing, Transforming, and Refreezing People's Leadership Style233
A Coach Is a Grounded Observer: Guiding Ideas for Giving Feedback236
Using Action Maps to Provide Meaningful Feedback in Groups240
In Conclusion244
12.To Teach New Skills and Capabilities: Coach Others to Study and Practice247
Five Essential Skills That Often Show Up as Missing248
A Methodology for Building New Skills and Capabilities253
Move Between Performance and the Practice Field259
Practice Field Assignments262
13.To Get People to Bring Their Whole Selves to Work: Give Them an Opportunity to Make a Difference269
A Nontraditional Perspective270
A Final Reflection277
Notes279
About the Author284
Index286

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