Authors: Robert Hargrove
ISBN-13: 9780787960841, ISBN-10: 0787960845
Format: Hardcover
Publisher: Jossey-Bass Inc., Publishers
Date Published: October 2002
Edition: 1st Edition
Robert Hargrove is a worldfamous thought leader on executive coaching. He has trained over 30,000 people in transformational leadership. Coaching clients include a U.S.A. Under Secretary of Defense, a New York Stock Exchange chairman, and a European CEO of the Year. He is the author of Masterful Coaching and The Masterful Coaching Fieldbook, both from Pfeiffer, and Your Coach in a Book from Jossey-Bass.
Masterful Coaching
"What is Masterful Coaching?" asks Robert Hargrove. "Masterful coaching is about nothing but co-creating an Impossible Future with someonefrom a good leader to great one, from a third world nation to a first, from industry follower to industry game changer."
Says Hargrove, "Coaching is the fastest, most powerful way to develop leaders at all levels." Ask people "'What is impossible that you are going to do today?' versus 'How are we going to get our list of homogenized corporate leadership competencies into you?'"
As people stretch to reach goals, they realize that what got them here as a leader isn't going to get them there. Masterful coaching is about transformational learning, not transactional techniques.
When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey of becoming a masterful coach along with guiding ideas, tools, and methods.
You will gain the confidence and skills needed to master one-year coaching engagements with Hargrove's 12 Catalytic Coaching Conversations.
This new edition will show you how to:
List of Diagrams | vi | |
Introduction: Coaching is Hot! | 1 | |
Part I | Transforming Individuals | |
1. | The Journey: What is Masterful Coaching? | 15 |
A Journey, Not a Destination | 16 | |
The Five Compass Points of Masterful Coaching: Mapping the Territory | 17 | |
2. | Becoming a Masterful Coach: A Coach is Something that You "BE" | 43 |
Part 1 | It's Who You Are Being, Not Just Technique | 44 |
Part 2 | Masterful Coaching Is a Matter of Distinction | 49 |
A Seven-Step Methodology for Calling Yourself Forth as a Masterful Coach | 61 | |
3. | Coaching Happens in Conversations: The Power of Conversation | 65 |
Coaching Conversations Are Special Conversations in Our Culture | 66 | |
A Seven-Cap Coaching Conversation System | 72 | |
A Success Formula for Powerful Coaching Conversations | 76 | |
4. | Masterful Coaching is Transformational: Triple Loop Learning | 85 |
Transformational Learning: Life as a Narrative | 86 | |
Coaching Leaders--Triple Loop Learning | 89 | |
Mastering the Definitions and Distinctions of Triple Loop Learning | 91 | |
Rut Stories and River Stories | 95 | |
The Myth of Icarus | 103 | |
5. | Coaching Executives and Leaders at All Levels: A Powerful, Step-By-Step Model | 105 |
Take 'Em Out and Shoot 'Em | 106 | |
Masterful Coaching for Leaders--The Method | 110 | |
Part II | Transforming Groups | |
6. | Reinventing the Organization: Being the Source of a New Future | 129 |
Guiding Principles of Organization Reinvention | 130 | |
Masterful Coaching--The Method for Organizational Reinvention | 133 | |
7. | Building Shared Understanding: Mastering the Art of Creative Collaboration | 151 |
Coaching Groups to Transform How They Think and Work Together | 153 | |
The CollabLab Process--A Three-Step Model That Works Every Time | 158 | |
Coaching in the CollabLab | 163 | |
How to Be a Skilled Facilitator of Collaborative Conversations Every Day | 165 | |
A Coach Is First and Foremost a Teacher | 171 | |
8. | Recognizing and Dispersing Posturing and Defensiveness: Tools for Empowering Individuals and Groups | 173 |
Defensive Thinking and Behavior for Avoiding Threat and Embarrassment | 174 | |
The Power of Discussing the Undiscussable | 175 | |
The Source of Defensive Routines | 177 | |
Euro Bank: A Scenario of Defensive Routines | 178 | |
Strategies for Eliminating Defensive Routines | 181 | |
Bob Putnam on Facilitating Defensive Routines | 183 | |
Roger Schwarz on Eliminating Defensive Routines | 189 | |
Tools Can Create New Possibilities | 193 | |
9. | Go for Results Now! Breakthrough Goals and Techniques | 195 |
Stretch Goals, Yearning, and Learning | 196 | |
Guidelines for Coaching People and Groups to Produce a Breakthrough | 197 | |
Triggering Breakthrough Thinking at Engelhard Corporation | 200 | |
Going for Breakthrough | 203 | |
The Breakthrough Technique | 204 | |
Launching the Breakthrough Technique | 208 | |
Action Learning | 212 | |
The Breakthrough Technique at Dun & Bradstreet | 213 | |
Part III | The Secrets of Masterful Coaches | |
10. | To Cause People's Success: Coach Them to Understand the Unwritten Rules of the Game | 219 |
The Power of Rules in Our Lives | 220 | |
A Coaching Method for Uncovering and Realigning the Unwritten Rules | 225 | |
In Conclusion | 230 | |
11. | To Provide Meaningful Feedback: Rip The Blinders off so People see Themselves as Others see Them | 231 |
An Alchemical Chamber of Personal and Organizational Transformation | 232 | |
A Method for Unfreezing, Transforming, and Refreezing People's Leadership Style | 233 | |
A Coach Is a Grounded Observer: Guiding Ideas for Giving Feedback | 236 | |
Using Action Maps to Provide Meaningful Feedback in Groups | 240 | |
In Conclusion | 244 | |
12. | To Teach New Skills and Capabilities: Coach Others to Study and Practice | 247 |
Five Essential Skills That Often Show Up as Missing | 248 | |
A Methodology for Building New Skills and Capabilities | 253 | |
Move Between Performance and the Practice Field | 259 | |
Practice Field Assignments | 262 | |
13. | To Get People to Bring Their Whole Selves to Work: Give Them an Opportunity to Make a Difference | 269 |
A Nontraditional Perspective | 270 | |
A Final Reflection | 277 | |
Notes | 279 | |
About the Author | 284 | |
Index | 286 |