Management » (10th Edition)

Ricky W. Griffin is Executive Associate Dean of the College of Business Administration at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. His research interests include workplace violence, employee health and well-being in the workplace, and workplace culture. He has served as editor of the JOURNAL OF MANAGEMENT and as an officer in the Southwest Regional Division of the Academy of Management, the Southern Management Association, and the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. He is well respected and recognized for his organizational behavior and management research and for his many successful textbooks, including MANAGEMENT, FUNDAMENTALS OF MANAGEMENT, ORGANIZATIONAL BEHAVIOR, HUMAN RESOURCE MANAGEMENT, INTRODUCTION TO BUSINESS, and INTERNATIONAL BUSINESS.

Trust the management text that has already helped almost two million students prepare for successful careers in business. Griffin's leading MANAGEMENT, 10E takes a functional approach to management using classic theory, current research, an inviting reader-friendly style, and hundreds of memorable business examples. You examine both traditional management and emerging topics, including organizational justice and negotiation as well as the impact of the 2008-2009 economic recession and global warming on business. Examples from well-known and emerging companies as well as small and non-profit organizations demonstrate the importance of strong management for success in any type of organization.

• I. An Introduction to Management
• 1. Managing and the Manager's Job
  An Introduction to Management
  The Management Process
  Kinds of Managers
  Basic Managerial Roles and Skills
  The Nature of Managerial Work
  The New Workplace

  2. Traditional and Contemporary Issues and Challenges

  The Role of Theory and History in Management

  The Classical Management Perspective

  The Behavioral Management Perspective

  The Quantitative Management Perspective

  Integrating Perspectives for Managers

  Contemporary Management Issues and Challenges

  II. The Environmental Context of Management

  3. The Environment and Culture of Organizations

  The Organization's Environments

  The External Environment

  The Internal Environment

  The Organization's Culture

  Organization-Environment Relationships

  The Environment and Organizational Effectiveness

  4. The Ethical and Social Environment

  Individual Ethics in Organizations

  Emerging Ethical Issues in Organizations

  Social Responsibility and Organizations

  The Government and Social Responsibility

  Managing Social Responsibility

  5. The Global Environment

  The Nature of International Business

  The Structure of the Global Economy

  Environmental Challenges of International Management

  Competing in a Global Economy

  6. The Multicultural Environment

  The Nature of Diversity and Multiculturalism

  Diversity and Multiculturalism in Organizations

  Effects of Diversity and Multiculturalism in Organizations

  Managing Diversity and Multiculturalism in Organizations

  Toward the Multicultural Organization

  III. Planning and Decision Making

  7. BasicElements of Planning and Decision Making

  Decision Making and the Planning Process

  Organizational Goals

  Organizational Planning

  Tactical Planning

  Operational Planning

  Managing Goal-Setting and Planning Processes

  8. Managing Strategy and Strategic Planning

  The Nature of Strategic Management

  Using SWOT Analysis to Formulate Strategy

  Formulating Business-Level Strategies

  Implementing Business-Level Strategies

  Formulating Corporate-Level Strategies

  Implementing Corporate-Level Strategies

  International and Global Strategies

  9. Managing Decision Making and Problem Solving

  The Nature of Decision Making

  Rational Perspectives on Decision Making

  Behavioral Aspects of Decision Making

  Group and Team Decision Making in Organizations

  10. Managing New Venture Formation and Entrepreneurship

  The Nature of Entrepreneurship

  The Role of Entrepreneurship in Society

  Strategy for Entrepreneurial Organizations

  Structure of Entrepreneurial Organizations

  The Performance of Entrepreneurial Organizations

  IV. The Organizing Process

  11. Basic Elements of Organizing

  The Elements of Organizing

  Designing Jobs

  Grouping Jobs: Departmentalization

  Establishing Reporting Relationships

  Distributing Authority

  Coordinating Activities

  Differentiating Between Positions

  12. Managing Organization Design

  The Nature of Organization Design

  Universal Perspectives on Organization Design

  Situational Influences on Organization Design

  Strategy and Organization Design

  Basic Forms of Organization Design

  Emerging Issues in Organization Design

  13. Managing Organization Change and Innovation

  The Nature of Organization Change

  Managing Change in Organizations

  Areas of Organization Change

  Organizational Innovation

  14. Managing Human Resources in Organizations

  The Environmental Context of Human Resource Management

  Attracting Human Resources

  Developing Human Resources

  Maintaining Human Resources

  Managing Labor Relations

  New Challenges in the Changing Workplace

  V. The Leading Process

  15. Basic Elements of Individual Behavior in Organizations

  Understanding Individuals in Organizations

  Personality and Individual Behavior

  Attitudes and Individual Behavior

  Perception and Individual Behavior

  Stress and Individual Behavior

  Creativity in Organizations

  Types of Workplace Behavior

  16. Managing Employee Motivation and Performance

  The Nature of Motivation

  Content Perspectives on Motivation

  Process Perspectives on Motivation

  Reinforcement Perspectives on Motivation

  Popular Motivational Strategies

  Using Reward Systems to Motivate Performance

  17. Managing Leadership and Influence Processes

  The Nature of Leadership

  Generic Approaches to Leadership

  Situational Approaches to Leadership

  Related Approaches to Leadership

  Emerging Approaches to Leadership

  Political Behavior in Organizations

  18. Managing Interpersonal Relations and Communication

  The Interpersonal Nature of Organizations

  Communication and the Manager's Job

  Forms of Communication in Organizations

  Informal Communication in Organizations

  Managing Organizational Communication

  19. Managing Work Groups and Teams

  Groups and Teams in Organizations

  Characteristics of Groups and Teams

  Interpersonal and Intergroup Conflict

  Managing Conflict in Organizations

  VI. The Controlling Process

  20. Basic Elements of Control

  The Nature of Control

  Operations Control

  Financial Control

  Structural Control

  Strategic Control

  Managing Control in Organizations

  21. Managing Operations, Quality, and Productivity

  The Nature of Operations Management

  Designing Operations Systems

  Organizational Technologies

  Implementing Operations Systems Through Supply Chain Management

  Managing Total Quality

  Managing Productivity

  22. Managing Information and Information Technology

  Information and the Manager

  Types of Information Systems

  Managing Information Systems

  The Impact of Information Systems on Organizations

  Appendix. Tools for Planning and Decision Making

  Forecasting

  Other Planning Techniques

  Decision-making Tools

  Strengths and Weaknesses of Planning Tools